How to Visit Facility

The online scheduling link is only available during a specific window: Tuesdays at midnight through Saturday at 11:59 p.m. If you try to access it outside that timeframe, it won't work.

Visiting appointments are available Tuesday through Saturday, 8:00 a.m. to 5:30 p.m. Keep these hours in mind when planning travel, childcare, or time off work.

The facility is located at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. If you need to confirm details before heading out, call 909-708-8371.

1. Schedule by phone if you are not using the online option - Call (909) 887-0364 Tuesday through Saturday, between 9:00 a.m. and 3:00 p.m.
2. Call the day before your visit - The facility advises scheduling the day before the planned visit, so do not wait until you are already on your way.

1. Use the online scheduling link during the open window - The online visitor scheduling link is available starting Tuesdays at midnight through Saturday at 11:59 p.m.

What to Verify

• ✓ Confirm the online scheduling window (Tuesday at midnight through Saturday at 11:59 p.m.) before you try to book.
• ✓ Confirm the facility’s listed inmate visiting appointment hours (Tuesday through Saturday, 8:00 a.m. to 5:30 p.m.) before you travel.

• ✓ Confirm you are calling during the scheduling hours (9:00 a.m. to 3:00 p.m., Tuesday through Saturday).
• ✓ Confirm the scheduling phone number you need is (909) 887-0364.
• ✓ Confirm the timing expectation that you should call the day before the planned visit to schedule an appointment.

• ✓ If you are an attorney, confirm the correct process for official attorney visits, since the online visitor scheduling feature is not for attorney visitation.

Double-check directions to 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739 before you leave. A quick address check can save you from arriving late or ending up at the wrong entrance.