Mail, photos, messaging, and phone/call options for staying in touch.
San Juan Adult Detention Center uses Telmate/ConnectNetwork for video visits. To start an on-demand visit, go to https://schedule.telmate.com, log in, accept the agreement, choose the inmate, and click "Visit Now." You'll need an internet-connected device with a webcam and microphone, and the visit must run in Google Chrome. Make sure there are enough funds in either the inmate account or a Friends & Family account—on-demand sessions are billed after the visit ends. The person who starts the visit pays by default. Scheduled video visits are billed only for the actual time used. One thing to be aware of: ConnectNetwork (Telmate) disclosed an August 2020 data breach that affected thousands of users' personal information.
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Reaching someone at San Juan Adult Detention Center is mostly an online process. If you're trying to visit or look up custody details, you'll be using the facility's online systems, not an in-person counter.
Go to https://schedule.telmate.com and log in. Accept the user agreement, select the inmate, then click “Visit Now” to start an on-demand video visit.
You need an internet-connected device with a webcam and microphone. For video visits from home, you must use Google Chrome.
You'll need enough funds in either the inmate account or a Friends & Family account. The person who starts the visit pays by default. On-demand sessions are billed after the visit ends, while scheduled visits are billed only for actual time used.
Trying to confirm whether someone is being held at the San Juan County Adult Detention Center? Start with the county's official Detainee Inquiry. It's the only public source San Juan County uses to post booking-related information, making it the most reliable way to avoid bad info from third-party sites.
Looking for someone in custody in San Juan County? Start with the county's own Detainee Inquiry. It's the only place San Juan County publicly posts detainee information — and using it keeps you away from third-party sites that can be misleading.
Need to find out if someone is in custody at San Juan County Adult Detention Center? The county has one official source for booking details, charges, bond amounts, and mugshots: their online Detainee Inquiry.
