San Luis Obispo County Jail, CA

Visiting at San Luis Obispo County Jail takes some planning, but the rules are straightforward. Starting April 7, 2025, all on-site visits must be scheduled through the NCIC system. You can book up to seven days ahead, but no less than 48 hours before your visit. Build in extra time for check-in—the jail requires you to arrive no later than 45 minutes before your scheduled slot, though 60 minutes is recommended. Each inmate gets up to two on-site visits per week, lasting up to one hour each. The visiting week runs Sunday through Saturday, with men's on-site times including Sunday at 8:00, 9:00, 10:00 a.m. and 12:00, 1:00, 2:00 p.m., among other slots. Visitors 18 and older need a valid, unexpired government-issued photo ID.

Inmates at San Luis Obispo County Jail can only make outgoing collect calls or use NCIC's automated advance-pay calling. To set up advance-pay, register at https://account.ncic.com/Registration or call 1-800-943-2189. Phone access runs from 7:00 AM to 11:00 PM. Need to block calls? Use the automated prompt (press 3) or contact NCIC at 1-800-943-2189 to add or remove a block. Remote video visits cost $0.19 per minute. You'll need either the NCIC Mobile Video Visitation app on your smartphone or a computer with a camera, speaker, microphone, and high-speed internet. Staff can't take messages by phone or at the reception window. Your options are visits, attorneys or bail agents, mail, NCIC messages, or the facility's inmate-mail email address listed on official channels. Set up and fund your account ahead of time.

San Luis Obispo County Jail accepts same-day electronic letters sent to sh-inmatemail@co.slo.ca.us. Attachments can be JPEG, GIF, BMP, PDF, TXT, or DOC/DOCX—no videos allowed. Money orders still need to go through USPS. You're limited to three emails per day with a six-page maximum per email. For physical reading materials, inmates may receive up to five books, and they must be paperback. Magazines, newspapers, and periodicals are only allowed if prepaid and mailed directly from the publisher or a non-retail distributor via USPS. All incoming mail gets screened. Content involving obscenity, nudity, sexual acts, gambling, or incitement to violence or crime will be rejected. If that happens, the sender receives a rejection letter with appeal steps and deadlines.

Add money to an inmate's account at San Luis Obispo County Jail through TouchPay. Use the lobby kiosk, go online at touchpayonline.com, or call (866) 232-1899. Enter TouchPay facility number 293405 so funds reach the right account. Online e-pay adds a $2.50 convenience fee per transaction. Commissary works differently—orders go through Aramark's iCare shop at https://shop.icaregifts.com/ and draw from the inmate trust account. Double-check the inmate's booking and ID details before submitting any payment or order.