Penmate Inmate Support Guides

What NOT to Mail to Someone at Santa Rosa County Jail (Contraband Rules and Screening)

Sending mail to someone at Santa Rosa County Jail? Keep it simple. All incoming mail is opened and searched for contraband, so prohibited items will never reach your loved one.

• 2 min read Verified from official sources

Mail is one of the easiest ways to stay connected. But Santa Rosa County Jail screens everything. Staff open and search all incoming mail for security threats and contraband. Send the wrong thing, and it gets stopped before your loved one ever sees it.

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  • ✓ Cash (do not mail it)
  • ✓ Personal checks (do not mail them)
  • ✓ Money in any form (it is treated as contraband and will not be delivered)
  • ✓ Money orders or any other money-like items
  • ✓ Inappropriate photos
  • ✓ Narcotics or anything containing drugs
  • ✓ Tobacco or tobacco products

Note: Unauthorized items mailed to an inmate can be placed in the property room, returned to the sender, or disposed of, as appropriate.

Santa Rosa County Jail opens and searches incoming mail to look for security threats and contraband. One key exception is legal mail. Mail sent by legal representatives is opened only in the presence of the inmate addressee.

One detail that surprises people: incoming mail is delivered electronically to inmates Monday through Friday, excluding holidays. Expect delays around weekends and holidays.

Address mail using the inmate's full name: Santa Rosa County Jail C/O *INMATE FULL NAME*, 5755 E. Milton Road, Milton, FL 32583. Stick to standard letter-sized paper (8.5" x 11"). Anything larger may not be accepted.

Want to help with commissary or phone time? Don't send cash or personal checks through the mail. The jail treats money in any form as contraband, and it won't be delivered.

  • ✓ Deposit at the kiosk in the front lobby of the Main Sheriff’s Office (cash or credit/debit card) for commissary and/or phone accounts
  • ✓ Deposit online through TouchPay using Visa, MasterCard, or PayPal (fees apply)

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