Visitation

Remote vs. On‑Site Visits at Sarpy County Jail: Which Should You Choose?

At Sarpy County Jail, both "remote" and "on‑site" visits are video visits. The best choice comes down to how often you want to visit, how flexible your schedule is, and how comfortable you are with strict timing and camera rules.

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Here are the basics that apply to both options. Visitation at Sarpy County Jail runs Monday through Friday, 9:00am to 11:00am and 1:00pm to 4:30pm, whether you visit remotely or come on‑site. Every visit is 30 minutes. Both types run through video visitation, so you'll need a Securus account either way. Plan ahead for your first visit: you must create your Securus account at least 24 business hours before your first scheduled visit.

Quick schedule snapshot: Visits run Monday to Friday, 9:00am to 11:00am and 1:00pm to 4:30pm. Each visit is 30 minutes.

The biggest limitation with on‑site visits is frequency. Inmates are limited to two on‑site visits per week, and those two visits have to fall on separate days. If your routine calls for multiple short check-ins throughout the week, that cap matters.

Capacity rules can also shape your plan. No more than two visitors are allowed at one time (excluding accommodations for minor visitors), and there's a maximum of five visitors each visiting period. On top of that, the jail caps visitation volume at seven visits per hour on a first come, first serve basis. Showing up and expecting a guaranteed slot can be risky when things are busy. If you're trying to coordinate multiple adults or traveling from out of town, those caps are worth factoring in before you commit to an on‑site day.

  • On‑site can feel more “real” because you are in the facility, even though the visit itself is still on video.
  • You may have fewer at‑home distractions compared with visiting from a phone or computer.
  • You are limited to two on‑site visits per week, and they must be on separate days.
  • Capacity is tight: only two visitors at a time (with minor accommodations), a maximum of five visitors per visiting period, and only seven visits per hour on a first come, first serve basis.

Remote visits are the flexible option at Sarpy County Jail. They're unlimited during posted visitation hours, so you're not boxed into the two‑visits‑per‑week limit that applies on‑site.

Time-sensitive: For remote visits, you must log on within three minutes of the scheduled start time. If you miss that window, the visit is forfeited and you will not get a refund.

That "unlimited" perk comes with a trade-off: remote visits are less forgiving if something goes wrong at the start. You have to be logged on within three minutes of the scheduled time, so treat it like an appointment you show up early for. If your life is unpredictable (work calls, school pickup, spotty internet), remote still might be the best fit. Just build in a buffer so you don't lose the visit.

One detail that surprises people: both on‑site and remote visits use the same basic video system expectations. You'll be using Securus, and both the inmate and the visitor must maintain facial recognition at the start and for the full duration of the video visit. This is not a "set the phone down and walk around" type of call. Stay in frame and keep your face visible the whole time.

Movement can end the visit: Significant movement by either the inmate or the visitor can automatically terminate the visit without warning. Once the system terminates the visit, it cannot be restarted.

  1. Start with your schedule and travel reality - If getting to the jail is hard or you want more chances to connect, remote visits can be a better fit because they are unlimited during the posted visitation hours. If you live nearby and prefer the structure of coming to the facility, on‑site can work, but remember the inmate is limited to two on‑site visits per week on separate days.
  2. Decide how much “precision” you can handle - Remote visits require you to log on within three minutes of the scheduled start time, or the visit is forfeited without a refund. If you cannot reliably be ready on time, you may prefer an on‑site visit day when you can focus on getting there and being prepared.
  3. Set up the tech early either way - All visits are video visits, and you must create your Securus account at least 24 business hours before your first scheduled visit. If you are comparing costs, Securus is also where the fee information is provided.
  4. Plan for facial recognition, not multitasking - Both you and the inmate must maintain facial recognition for the duration of the visit. Choose a quiet spot, sit still, and keep your face in view, since significant movement can terminate the visit and it cannot be restarted.
  • Confirm the visitation window you are aiming for: Monday to Friday, 9:00am to 11:00am and 1:00pm to 4:30pm.
  • Block off a full 30 minutes for the visit.
  • Create your Securus account at least 24 business hours before your first scheduled visit.
  • For remote visits, be logged on within three minutes of the scheduled start time to avoid forfeiting the visit without a refund.

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