How to Set Up Your First Video Visit at Sarpy County Jail
Setting up your first video visit at Sarpy County Jail is straightforward once you know the steps. The key: give yourself enough time for Securus account setup and prescreening before you try to grab a time slot.
Every visit at Sarpy County Jail is done by video, whether you're connecting from home or using a screen at the facility. Either way, the process runs through the same system. That makes getting your Securus account set up the real first step.
Before you schedule anything, make sure the times work for you. Visitation is available Monday through Friday from 9:00am to 11:00am and from 1:00pm to 4:30pm, and each visit is 30 minutes long.
Create Securus Account
- ✓ A valid government-issued photo ID (you will need to upload it to your Securus account)
- ✓ An email address you can access (prescreening decisions are sent to the email on your Securus account)
- ✓ A plan for how you will join the video visit (app, computer, or tablet)
Don't wait until the day you want to visit to create your account. Sarpy County Jail requires visitors to set up an online Securus account at least 24 business hours before their first scheduled visit. A last-minute signup can easily push your first visit back a day or more depending on the calendar.
Once your account is ready, you can schedule and join visits through Securus Video Connect using the free Securus app, or from a computer or tablet. Any device with internet access will work.
- Upload your government-issued photo ID to your Securus account. This is required for the visitor prescreening process.
- Watch your email for the prescreening result. All visitors are prescreened, and you will be sent an approval or denial notification to the email address on your Securus account.
- Check your spam or junk folder. If you do not see the message, it may have been filtered, especially if it is your first time getting email from Securus.
Note: If your approval email is delayed, schedule your first visit farther out so you're not racing the clock. You can reach Securus support through the Securus site or app for help with your account status.
The 24 business-hour rule matters most for your first visit. Create your Securus account and upload your ID with enough lead time for prescreening to finish before the visit window you want. Build in extra time. Otherwise you'll find a slot you like and realize your account isn't ready yet.
When you're ready to pick a time, schedule within the jail's visitation windows: Monday through Friday, 9:00am to 11:00am and 1:00pm to 4:30pm. Each visit is 30 minutes, so plan ahead if you're coordinating around work breaks, childcare, or other family members.
Common Gotchas Checklist
- ✓ Create your Securus account at least 24 business hours before the first visit you want
- ✓ Upload a clear photo of a valid government-issued photo ID for prescreening
- ✓ Use an email address you check regularly (approval or denial is sent there)
- ✓ Schedule only within the Sarpy County Jail visitation windows (Mon to Fri, 9:00am to 11:00am and 1:00pm to 4:30pm)
- ✓ Remember each visit is 30 minutes when choosing a slot
Fees and device requirements are handled through Securus Video Connect. Check Securus for current pricing and to confirm what you need on your app, computer, or tablet before your visit.
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