How to Contact an Inmate at Facility

If you're hoping to message an inmate the way you would at home (think social media, chat apps, email, streaming, or online games), that's not going to work. Inmates are prohibited from accessing unauthorized websites and applications, including streaming services, social media, messaging services, chat rooms, email applications, games, and similar services.

For reliable, everyday contact, mail is your best option. Use this exact format: Smart Communications/PADOC Inmate Name/Inmate Number Institution PO Box 33028 St Petersburg, FL 33733. If you have questions about procedures, call the facility at 814-353-3630.

Steps-to-follow

• ✓ Address your mail exactly as: Smart Communications/PADOC Inmate Name/Inmate Number Institution PO Box 33028 St Petersburg, FL 33733
• ✓ Include the inmate’s full name and inmate number on the address.
• ✓ Call 814-353-3630 if you need help confirming details before you send anything.

Before mailing anything, double-check that you have the inmate's name spelled correctly and the right inmate number. If your loved one was recently transferred, confirm the mailing format is still current. The quickest way to verify is to call 814-353-3630.

If your loved one mentions tablets, kiosks, or other technology access, verify what's actually permitted. The rules prohibit accessing unauthorized websites and applications (including streaming, social media, messaging services, chat rooms, email apps, and games). Also worth knowing: inmates and reentrants are financially responsible for losses, costs, or damages to information-technology systems caused by intentional or negligent actions.