Mail, photos, messaging, and phone/call options for staying in touch.
Video visits at SCI Cambridge Springs are free for all inmates. Each inmate can have up to six video visits per month, including one weekend visit, and up to six visitors can join a single session. All video visits are monitored and recorded, except those with legal counsel. The facility switched to Zoom on Dec 15, 2021, and non-attorney visits are audio and video recorded through that platform. To join, you can log into your IVS account and select the Video Call URL, click the emailed URL from the vendor, or open the Zoom app with the meeting ID and password. Don't join more than 3 to 5 minutes early, and hang up as soon as the visit ends.
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Staying in touch with someone at SCI Cambridge Springs is easier once you understand the systems Pennsylvania DOC uses. Here are the contact options that are clearly documented, plus what you should verify before making plans.
SCI Cambridge Springs uses Pennsylvania DOC's Smart Communications mail system for general mail. Use the right address format and follow the photo limits, and your letter is much more likely to arrive without delays.
Inmates may receive up to six video visits per month, including one weekend visit. Video visits are free, and up to six visitors can join a single video visit.
Yes. Video visits are monitored and recorded, except for visits conducted with legal counsel.
You have three options: log into your IVS account and select the Video Call URL, click the emailed URL from the vendor, or open the Zoom app with the meeting ID and password. Don't join more than 3 to 5 minutes before the scheduled start, and hang up as soon as the visit ends.
Your first visit at SCI Cambridge Springs starts online. Both in-person (contact) and video visits must be scheduled through the Pennsylvania Department of Corrections Inmate Visitation System (IVS). You'll access IVS using a Keystone Login account.
All visits at SCI Cambridge Springs—in-person contact visits and video visits alike—must be scheduled through the Pennsylvania Department of Corrections Inmate Visitation System (IVS). This is where you'll create your visitor account, connect to the person you're visiting, and pick a time slot. If you're unsure about any step, the PA DOC Visitor Guide has the official details.
Scheduling your first visit is mostly about getting IVS set up correctly. Once your account matches the authorized visitor list, booking a time slot is the easy part.
