How to send messages, photos, and packages
Video visits at SCI Dallas come with a few rules worth knowing. All non-attorney video visits are audio and video recorded and can be reviewed. Attorney video visits, however, are not recorded under facility policy. If you're joining from an Android tablet or phone, download the Zoom Cloud Meetings app from Google Play or the App Store before your scheduled visit so you can connect without issues. Remote visit services in Pennsylvania facilities typically run through an approved vendor. That means you'll need to create a visitor account, complete any identity verification steps, and submit your request through the vendor portal. The vendor forwards your request to facility staff, who control approvals and available time slots. Some services may also require prepayment or vendor credits.
Search for a loved one and send messages and photos in minutes.
Where you send mail to someone at SCI Dallas depends on what you're sending. Letters and photos go to a central PO Box and get scanned. Publications ship to a separate processing center. Official documents go to the Business Office. Legal mail has its own addressing rules.
Mailing photos to someone at SCI Dallas comes with specific rules. Here's what you need to know: where to send them, how many you can include, what content gets rejected, and what happens to your original prints.
Mail for SCI Dallas gets routed to different places depending on what you're sending. Here's where general letters go, where books and photo books go, and when you need to mail originals straight to the institution.
Yes. All non-attorney video visits at SCI Dallas are audio and video recorded and subject to review. Attorney video visits are explicitly not recorded under facility policy.
If you're using an Android tablet or phone, download the Zoom Cloud Meetings app from Google Play or the App Store before your scheduled video visit. Follow the vendor's setup and device instructions to avoid connection issues.
Create a visitor account with the facility’s approved vendor and complete any required identity verification. Then request a remote visit through the vendor portal; the vendor forwards it to facility staff, who decide approvals and available time slots. If required, purchase vendor credits or prepay before you schedule.
Reaching someone at SCI Dallas comes down to three main channels: scheduled visits (in-person or video), mail sent through the DOC's mail vendor, and money deposits to the inmate's account. Follow the scheduling windows and mail rules closely so your visit or letter doesn't get rejected.
Scheduling your first visit at SCI Dallas starts with Pennsylvania's Inmate Visitation System (IVS), which runs through a Keystone Login. Both in-person and video visits use the same system. Every visit has to be booked at least 3 days ahead but no more than 60 days out.
Scheduling your first visit at SCI Dallas comes down to using Pennsylvania DOC's online system correctly and working within the booking window and visitor limits. Here's how to set up in-person and video visits—and bring children along—without getting tripped up by common rules.
