Mail & Photos

Mailing Letters and Photos to Someone at SCI Frackville: Smart Communications Address and Rules

Mail for someone at SCI Frackville doesn't go directly to the prison. Personal mail routes through Smart Communications first, so getting the address format and photo rules right matters.

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Mailing Letters and Photos to Someone at SCI Frackville: Smart Communications Address and Rules

All general incoming correspondence for SCI Frackville - letters, greeting cards, pictures, drawings, and photos - must go to Smart Communications, the Pennsylvania DOC's third-party mail vendor. Send it to the DOC's designated P.O. Box. Mail sent anywhere else is likely to be delayed or rejected.

Include the incarcerated person's full legal name and inmate number on the envelope. That name-and-number combination is how mail gets routed to the right person after processing.

Once your letter arrives, Smart Communications opens and scans it - along with any photos - into an electronic document. The facility mailroom then prints that document and delivers it to the inmate at SCI Frackville.

Mailing Letters and Photos to Someone at SCI Frackville: Smart Communications Address and Rules

Photos Limits

  • Keep it to 25 photos per mailing.

Photo content rule: Photos can’t contain obscenity, explicit sexual material, or nudity.

Don't send originals you want back. Photos sent as general correspondence can't be returned.

Original photos are securely destroyed after 45 days.

Photo books follow different rules. They must have a soft cover, be 25 pages or fewer (not counting the cover), measure no larger than 8x11 inches, and come from a third-party vendor. These go through the Security Processing Center (SPC) rather than regular personal-mail handling.

Timing Tips

  • Include a full return address with your first and last name.

Plan for at least a week of processing time. Delivery involves vendor processing, then printing and distribution inside the facility.

Before sealing the envelope, double-check two things: you're using the Smart Communications address, and the incarcerated person's full name and inmate number are written exactly as required. These details are the most common reasons mail gets held up.

Smart Communications handles general, non-privileged correspondence - letters, cards, drawings, and photos. Sending something that needs to stay in original form (like certain official documents) or privileged legal mail? Those follow a separate process and address, not the Smart Communications P.O. Box.

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