How to send messages, photos, and packages
SCI Greene offers several remote ways to stay in touch: video visits, phone calls, secure messages, and other tablet-based options run through approved third-party vendors. To use these services, you'll typically create a vendor account, complete identity verification, and request a connection to the person in custody. Then you wait for facility staff approval. Even after registering, staff control approvals, scheduling, and available time slots. Some services require prepayment or vendor credits. Setup, payment methods, and refund rules depend on the vendor. Communications in Pennsylvania correctional settings are generally monitored. Inmates and reentrants are also financially responsible for losses, costs, or damages they cause to Department information technology systems through intentional or negligent actions.
Search for a loved one and send messages and photos in minutes.
Mail for someone at SCI Greene doesn't all go to the prison. Where you send it depends on what you're sending—regular letters, publications, legal mail, or documents needing a signature each have different addresses and rules.
Create a visitor account with the facility's approved vendor and complete identity verification. This may include uploading a government photo ID and a selfie. Request to connect with the incarcerated person in the vendor portal, then wait for facility staff to approve and schedule visits or calls.
Often, yes. Many vendors require prepayment or the purchase of credits for calls, video visits, or messaging, and billing and refund rules vary by vendor.
Yes, remote communications are generally monitored in Pennsylvania correctional settings. Inmates and reentrants can also be required to compensate the Department for losses, costs, or damages they cause to information technology systems through intentional or negligent actions.
Your first visit to SCI Greene will go much smoother if you set up the Inmate Visitation System (IVS) ahead of time and come prepared for security screening.
Your first visit goes smoother when you handle the basics ahead of time: schedule through IVS, bring the right paperwork for kids, and show up ready for security screening and strict vehicle rules.
Before helping your loved one use any in-facility communication technology, there's one documented policy to be aware of: inmates and reentrants can be held financially responsible for losses, costs, or damages they cause to Department information technology systems if the damage is intentional or negligent. This policy can apply broadly to technology used inside the facility, including devices or systems for messaging, video communication, or other IT-based services. That's the only facility-specific communication detail covered by the evidence provided here. Phone numbers, vendor names, messaging rules, visiting or video schedules, fee amounts, and how charges are calculated aren't included. You'll need to confirm those details directly with the facility.
