Understanding DOC Tablets at SCI Laurel Highlands: How Inmates Order Them, Link Units, and the 30‑Day Sync
Trying to help someone at SCI Laurel Highlands get a DOC-approved tablet? Here's how ordering, funding, link units, and the 30-day sync requirement actually work.
Inmates at SCI Laurel Highlands purchase DOC-approved tablets through ViaPath Technologies using the DOC commissary system. The incarcerated person places the order through commissary. Family members can't buy a tablet directly and mail it in.
Need tablet help? ViaPath Technologies has a friends-and-family customer service line at 877-650-4249 for questions and support.
You can still help cover the cost. Send money to your loved one's account so they have enough funds to purchase the tablet through commissary. You'll need a JPay account to transfer those funds.
Your loved one might mention buying "link units." Each link unit is worth one cent, and they're purchased through commissary orders.
- ✓ Songs
- ✓ Sending email messages
- ✓ Games
- ✓ Other DOC-approved tablet items
DOC tablets have a "mortality timer" built in. To keep the tablet active, it must sync to a kiosk inside the prison every 30 days. Think of it as required maintenance on a regular schedule.
- Sync the tablet at a prison kiosk within every 30-day window. This is the update the mortality timer requires.
- Do not let the 30 days lapse. If the tablet is not synced in time, it will lock.
After release, the tablet stays with the person. But there's one important step to keep it working long-term: mail the tablet to ViaPath Technologies to have the mortality timer removed. Otherwise, the device will eventually lock. ViaPath also loads WiFi and camera software once they process the tablet.
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