How to send messages, photos, and packages
SCI Mercer uses the IVS video system for remote visits. You can join by clicking the Video Call URL inside IVS, using the link in your confirmation email, or entering the Meeting ID and password in the Zoom app. Professional visitors must call the Superintendent's Assistant to schedule a video visit, since the assistant manages professional scheduling in IVS. To cancel a professional visit, call the Superintendent's Assistant. They'll cancel it in IVS, which triggers an automated cancellation email. When a professional visitor is added to IVS, they need to provide agency and contact information. For other visitor types, the general remote-visit setup applies: create a vendor account, complete identity verification, request a connection, and wait for facility approval. Some services require vendor credits, and all communications are monitored.
Search for a loved one and send messages and photos in minutes.
Call the Superintendent’s Assistant to request and schedule the professional video visit. The Superintendent’s Assistant adds the professional visitor to IVS and manages the booking.
Join by clicking the Video Call URL in IVS or the URL in your confirmation email. You can also open the Zoom app and enter the Meeting ID and password for the visit.
Call the Superintendent's Assistant to request the cancellation. They'll cancel the visit in IVS, and an automated cancellation email will be sent.
Visiting someone at SCI Mercer goes smoother when you plan ahead for security screening and the on-grounds rules. Use this checklist to avoid delays, denied entry, or problems that could affect future visits.
PA DOC has a separate scheduling process for attorneys and other professional visitors who need a video visit. Here's the exact path to get scheduled, receive your link, and join on time.
SCI Mercer started out as a State Regional Correctional Facility (SRCF). It was established on June 23, 1978, and opened its doors on July 5, 1978, in Findley Township, Mercer County.
