How to send messages, photos, and packages
SCI Muncy uses the Pennsylvania DOC's Zoom-based video visiting system (effective Dec. 15, 2021). Regular video visits are recorded and monitored—attorney visits are not. All inmates can receive free video visits: up to six per month, including one weekend visit. Each session runs 45 minutes, and up to six visitors can join. In-person contact visits work differently: up to four authorized visitors, with visits lasting at least one hour. To get started, create an account through the approved vendor portal or app, request the visit, and schedule your time. You can join up to five minutes before your session starts.
Search for a loved one and send messages and photos in minutes.
Sending a letter, card, drawing, or photos to someone at SCI Muncy? Don't mail it to the prison. General incoming correspondence goes through Pennsylvania DOC's central mail processing vendor, Smart Communications, in Florida.
Where you send mail to SCI Muncy depends on what you're sending. Regular letters and photos go through Smart Communications, while books and magazines go through the DOC Security Processing Center (SPC).
Yes. Non-attorney video visits at SCI Muncy are audio/video recorded and monitored. Attorney video visits are not recorded.
Video visits last 45 minutes, and up to six visitors can join one video session. Contact visits allow up to four authorized visitors.
SCI Muncy uses the Pennsylvania DOC’s Zoom platform for video visits. You can join a scheduled video visit up to five minutes before the start time.
General incoming personal mail for SCI Muncy is routed through the PA DOC’s contracted central processor, Smart Communications, at the St. Petersburg P.O. Box. Smart Communications scans the correspondence and forwards it to the institution for delivery.
Yes. You can send photos, but limit them to 25 per mailing and don’t include anything with obscenity or nudity. Originals can’t be returned and are destroyed after 45 days.
Books and magazines must be mailed to the DOC Security Processing Center (SPC) in Bellefonte, with the inmate’s name and number on the shipment. Photo books must be soft cover, come from a third‑party vendor, be no more than 25 pages (excluding the cover), and not exceed 8×11 inches.
Your first video visit goes smoother when you know exactly what to expect and when you can join. This guide covers how to connect to a PA DOC IVS video visit through Zoom so you can get in quickly without last-minute scrambling.
Need to reach someone at SCI Muncy? Your main options are in-person visits, video visits through Pennsylvania's Inmate Visitation System (IVS), money deposits through JPay, and mail routed through Smart Communications. Below are the details that trip people up most often.
Trying to book a visit at SCI Muncy through Pennsylvania's Inmate Visitation System (IVS)? The timing rules are the tricky part. Two official PA DOC sources give different minimum lead times (2 days versus 3 days), so plan with a buffer and let IVS tell you what it will actually accept.
