How to Send a Letter or Photos to Someone at SCI Phoenix (Smart Communications rules)

Send all non-privileged correspondence to Smart Communications/PA DOC at this address. Include your loved one's full name and inmate number so the mail gets matched to the right person. Smart Communications/PA DOC Inmate Name/Inmate Number Institution Name P.O. Box 33028 St. Petersburg, FL 33733

• ✓ Write a full return address that includes the sender’s first and last name.
• ✓ Include the full, correct inmate name and inmate number on the item.

All pages must be on 8½ by 11 inch paper. This includes letters, drawings, and photos. If you're sending photos, print them on 8½ by 11 paper so they meet the same standard as everything else in the envelope.

• ✓ Keep it to 25 photos per mailing.
• ✓ Assume you will not get the photos back. Photos sent as general correspondence cannot be returned.

Your letter or photos first arrive at the Smart Communications P.O. Box in St. Petersburg, where they're processed before being forwarded. After that, the SCI Phoenix mailroom handles delivery to the inmate.

Photos sent as general correspondence cannot be returned. Don't mail the only copy of a picture you want back. Send a duplicate or a print you can replace.

Legal (privileged) mail works differently. For correspondence to qualify as legal mail, it must include a DOC-issued attorney or court control number. These numbers are only issued to attorneys representing inmates or verified court entities. The sender must request the control number through the DOC process before sending privileged correspondence.

• ✓ Full return address
• ✓ Inmate name and inmate number
• ✓ Institution legal mail address
• ✓ Attorney or court control number
• ✓ Secondary authentication number/time code for that week (for attorneys only), shown on the outside front of the envelope

Need to send original official documents like IDs, checks, or a birth certificate? Don't send them through Smart Communications. Mail official originals directly to SCI Phoenix using the institution's address, and mark the envelope: "Attn: Business Office – Inmate name/inmate number."

1. Address the envelope to the Business Office: Use SCI Phoenix’s institution address and label it “Attn: Business Office – Inmate name/inmate number.”
2. Send signature-required documents to the Business Office: If the paperwork needs your loved one’s signature, the business office is the right destination.
3. Expect the business office to manage the signing and return: The business office will coordinate a time for the inmate to review and sign, and it will handle the postage process for mailing the document back out.