How to Send Money to SCI Phoenix (PA)

You can send money to an inmate electronically through the Pennsylvania Department of Corrections' electronic money services. For the most up-to-date instructions, the DOC directs families to the "JPay Information" link on the Department's website.

If you want to help your loved one get a tablet, the process is indirect. You send money to the inmate's account, and the inmate uses those funds to order the tablet through commissary. The DOC requires a JPay account for family and friends sending money for that purchase.

Steps to Follow

• ✓ Use the Pennsylvania DOC’s electronic money services to send funds to the inmate
• ✓ If the money is intended for a tablet purchase, make sure you have a JPay account set up
• ✓ Double-check you are selecting the correct inmate before you submit the transfer

1. Confirm the tablet ordering process. Tablets can only be ordered by the inmate through the DOC commissary system.
2. Send funds so the inmate can buy the tablet. Family and friends can send money to the inmate for the commissary purchase.
3. Have the inmate place the order through commissary. Once funds are available, the inmate completes the tablet order inside the facility.

What to Verify

• ✓ Review the Pennsylvania DOC “JPay Information” details before you send money, since the Department points families there for the current process
• ✓ Confirm the exact steps and acceptable payment options listed in the DOC’s electronic money instructions

• ✓ Confirm the inmate is the one who must order the tablet through the DOC commissary (family cannot place the tablet order)
• ✓ If you are sending money specifically for a tablet purchase, confirm that a JPay account is still required for that type of send
• ✓ Ask about any current limits, holds, or timing issues that could affect when the inmate can use funds to complete a commissary tablet order