SCI Waymart

SCI Waymart offers both in-person and video visitation through the Pennsylvania Inmate Visitation System (IVS). You'll schedule visits in advance using IVS—adults need their own Keystone/IVS account, while minors are added under a parent or guardian. Book at least three days ahead, but no more than 60 days out. Up to four authorized visitors can attend in person; video visits allow up to six. General-population inmates may receive up to four in-person visits and six video visits per month. Non-attorney video visits are audio/video recorded and may be reviewed. Attorney visits are not recorded. Expect strict entry rules: lock your vehicle, be prepared for searches, and pass through a metal detector. There's no on-site waiting area. For forms and guidance, check the visiting procedures manual or email ra-crdocinmatevss@pa.gov.

Phone calls at SCI Waymart go through Securus. To receive calls, create a Securus phone account. Save the Securus caller number or tell your carrier—facility calls often get flagged as spam. Email and secure messaging run through ViaPath/ConnectNetwork. For account or messaging help, call ViaPath Friends and Family Customer Service at 1-877-650-4249. These services are run by third-party vendors, which means setting up an account, completing identity verification, and waiting for facility approval before you can accept calls or schedule services. Some services require prepayment or credits, so check payment rules before trying to connect. If the person you're speaking with seems suicidal or in a mental-health crisis, contact the state correctional institution immediately.

All non-legal incoming mail for SCI Waymart goes through the PA DOC's third-party vendor, Smart Communications, using the St. Petersburg PO Box listed in DC-ADM 803. Include a full return address and the inmate's full name and number. Use 8½ x 11 paper and don't bind items like a book. You can send photos with general correspondence—up to 25 per mailing. Photos can't contain obscenity or nudity, won't be returned, and originals are destroyed after 45 days. Publications and photo books follow separate routing to the Security Processing Center (SPC) in Bellefonte. Photo books must be softcover, vendor-sent, no larger than 8x11, and limited to 25 pages (not counting the cover).

SCI Waymart requires all funds to go through JPay—don't send money through other individuals, third-party websites, or email accounts. Add funds using JPay online, by phone at 800-574-5729, at lobby kiosks located at state prisons, or by mailing a money order to JPay. If you mail a money order, include a deposit slip (available in visiting rooms) with the inmate's ID, the inmate's full name, and your name and address. Don't include letters, notes, or other enclosures—they'll be discarded. JPay posts a receipt when funds arrive. The inmate gets a monthly account statement showing deposits and transactions, so you can confirm delivery.