SCOTLAND CI
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Guides for This Facility
How Phone Calls and Tablet Services Work for People at Scotland CI (15-minute calls, funding, and tablet minutes)
Phone calls and tablets are the easiest way to stay connected with someone at Scotland Correctional Institution. Here's how both work — including the 15-minute call limit, how to add funds for calls, and how tablet entertainment minutes get purchased.
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Scheduling Your First In-Person Visit at Scotland Correctional Institution (appointment steps and check-in)
Your first in-person visit at Scotland Correctional Institution takes some planning, but it's straightforward once you know what to do. Here's how to schedule your appointment and what to expect at check-in.
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How Many People Are Housed at Scotland Correctional Institution? (Explaining Conflicting Official Numbers)
Trying to figure out how many people are housed at Scotland Correctional Institution? The official department page gives you three different numbers. One spot lists an offender capacity of 1,652. Another says Scotland CI "houses more than 1,700" adult male offenders. A third describes it as a "1,756-bed" high-security facility. That's confusing—especially when you're trying to understand crowding levels or confirm where your loved one is located.
Read GuideAt a Glance
Visitation
- Scotland CI offers both in-person and video visits for approved visitors.
- All visits are by appointment only; visitors should call or email to schedule and confirm the day before.
- A visitor application must be completed and approved before a visit; offenders mail blank applications to potential visitors.
Communication
- Scotland CI has a contract with ViaPath/GTL to provide tablets, phone calls, text messaging, mail delivery, and content.
- All offender calls are timed for 15 minutes.
- To purchase phone time, use ConnectNetwork, ViaPath’s authorized deposit and account management portal.
Mail & Letters
- Non-legal mail is screened and scanned by TextBehind and delivered electronically to inmate tablets.
- Mail must be addressed to TextBehind’s PO Box in Phoenix, MD using the exact format that includes the offender name and OPUS number.
- Mail not addressed using the required TextBehind format will be returned to the sender.
Sending Money
- Scotland CI uses ViaPath and its subsidiaries (ConnectNetwork/TouchPay/AdvancePay) to receive deposits for offenders.
- Only persons identified as approved visitors for an offender may deposit funds to that offender's account.
- Money orders for trust deposits must be made payable to TouchPay and mailed with the deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
Facility Info
- The DAC site describes Scotland Correctional Institution as a 1,756‑bed, high‑security prison facility.
- An official facility page lists an offender capacity of 1,652 for Scotland CI.
- Offenders may possess only one pair each of work boots, tennis shoes, and shower shoes at any given time per the vendor package rules.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
North Carolina DAC encourages visitation at Scotland Correctional Institution through both in-person and video visits. All visits require an appointment—call or email to schedule, then confirm the day before. Your visitor application must be completed and approved first; the incarcerated person gets blank forms and mails them to you. Each offender can list up to 18 approved visitors and typically gets one two-hour visit per week, usually with no more than three visitors per session (warden's discretion). If you're 16 or older, expect pat/frisk screening and device searches. Leave cell phones, smartwatches, and smart/AI or recording glasses at home. The dress code is strictly enforced—violations mean being turned away.
Read full guideCommunication
Scotland CI uses ViaPath/GTL for communication services—tablets, phone calls, digital messaging, mail handling, and content for people in custody. All phone calls are limited to 15 minutes, so plan conversations accordingly. To add phone time, use ViaPath's ConnectNetwork portal or call 1-800-483-8314 to set up or fund an AdvancePay prepaid account. People in custody can also buy tablet entertainment minutes through the prison canteen using their trust account. Since a third-party vendor handles these services, you'll manage accounts and payments through their tools rather than the facility directly.
Read full guideMail & Letters
Scotland Correctional Institution processes non-legal incoming mail through TextBehind. Letters are screened, scanned, and delivered digitally to the recipient's tablet—this helps reduce contraband. Address mail to TextBehind's PO Box in Phoenix, MD using their exact required format, including the offender's full name and OPUS number. Mail that doesn't follow the format gets returned. Need the original letter back? TextBehind accepts return requests within 30 days for a per-letter fee, but originals are only kept briefly after scanning, so act fast. Religious correspondence courses and sacred texts don't go through TextBehind—they must be mailed directly from the approved vendor, school, or religious institution to the facility.
Read full guideSending Money
Scotland Correctional Institution uses ViaPath and its subsidiaries (ConnectNetwork/TouchPay/AdvancePay) for offender deposits. Only approved visitors can add funds. ViaPath accepts Visa, MasterCard, and Discover for account payments. Mailing a money order? Make it payable to TouchPay and send it with the required deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Use the incarcerated person's exact booked name and ID number, follow the deposit form instructions, and include only the deposit slip—no letters, photos, staples, or extras. For payment issues, call 877-650-4249.
Common Questions
Showing 6 of 15How do I get approved to visit someone at Scotland Correctional Institution?
To get approved, the incarcerated person must obtain blank visitor application forms and mail them to you. Complete and return the application—facility staff must approve it before any visit can happen.
VisitationCan I schedule an in-person visit at Scotland CI on short notice?
Not usually. Visits are by appointment only, and you’re expected to schedule by phone or email and confirm the appointment the day before.
VisitationWhat electronics am I allowed to bring to a visit at Scotland CI?
If you're 16 or older, expect electronic device screening. Cell phones aren't allowed inside, and neither are smartwatches or smart/AI glasses with recording capabilities.
VisitationWho provides tablet, phone, and messaging services at Scotland CI?
Scotland CI contracts with ViaPath/GTL to provide tablets, phone calls, text messaging, mail delivery, and content.
CommunicationHow long are inmate phone calls at Scotland CI?
All offender phone calls at Scotland CI are timed for 15 minutes.
CommunicationHow can I add funds for phone time or tablet features for someone at Scotland CI?
Add phone time through ConnectNetwork, ViaPath’s authorized deposit and account management portal. You can also call 1-800-483-8314 to create or add funds to an AdvancePay prepaid telephone account. Tablet entertainment minutes can be purchased by the person in custody at the prison canteen using funds from their trust account.
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Did You Know?
Scotland Correctional Institution (SCOTLAND CI) is located in North Carolina. Below you'll find the facility's address and phone number.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify