Send Photos & Mail at SCOTLAND CI

How to send messages, photos, and packages

Overview

Scotland CI uses ViaPath/GTL for communication services—tablets, phone calls, digital messaging, mail handling, and content for people in custody. All phone calls are limited to 15 minutes, so plan conversations accordingly. To add phone time, use ViaPath's ConnectNetwork portal or call 1-800-483-8314 to set up or fund an AdvancePay prepaid account. People in custody can also buy tablet entertainment minutes through the prison canteen using their trust account. Since a third-party vendor handles these services, you'll manage accounts and payments through their tools rather than the facility directly.

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Quick Facts

  • Scotland CI has a contract with ViaPath/GTL to provide tablets, phone calls, text messaging, mail delivery, and content.
  • All offender calls are timed for 15 minutes.
  • To purchase phone time, use ConnectNetwork, ViaPath’s authorized deposit and account management portal.
  • Call 1-800-483-8314 to create or add funds to an AdvancePay prepaid telephone account.
  • People in custody can buy tablet entertainment minutes at the prison canteen using funds from their trust account.

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Common Questions

Who provides tablet, phone, and messaging services at Scotland CI?

Scotland CI contracts with ViaPath/GTL to provide tablets, phone calls, text messaging, mail delivery, and content.

How long are inmate phone calls at Scotland CI?

All offender phone calls at Scotland CI are timed for 15 minutes.

How can I add funds for phone time or tablet features for someone at Scotland CI?

Add phone time through ConnectNetwork, ViaPath’s authorized deposit and account management portal. You can also call 1-800-483-8314 to create or add funds to an AdvancePay prepaid telephone account. Tablet entertainment minutes can be purchased by the person in custody at the prison canteen using funds from their trust account.

How do I address mail to someone at Scotland CI?

Send non-legal mail to TextBehind’s PO Box in Phoenix, MD, addressed with the offender’s full name and OPUS number. Use TextBehind’s exact required format—if you don’t, the mail is returned to the sender.

Can I get the original letter back after it is scanned?

Yes. TextBehind will return the original letter if you request it within 30 days. There’s a $2.50 per-letter return fee.

Can I send religious correspondence or sacred texts through TextBehind?

No. Religious correspondence courses and sacred texts can’t be sent through TextBehind and will be returned if mailed that way. They must be sent directly from the approved vendor, school, or religious institution to the facility.

Other Guides for SCOTLAND CI

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How Many People Are Housed at Scotland Correctional Institution? (Explaining Conflicting Official Numbers)

Trying to figure out how many people are housed at Scotland Correctional Institution? The official department page gives you three different numbers. One spot lists an offender capacity of 1,652. Another says Scotland CI "houses more than 1,700" adult male offenders. A third describes it as a "1,756-bed" high-security facility. That's confusing—especially when you're trying to understand crowding levels or confirm where your loved one is located.

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