How to send messages, photos, and packages
Scotland CI uses ViaPath/GTL for communication services—tablets, phone calls, digital messaging, mail handling, and content for people in custody. All phone calls are limited to 15 minutes, so plan conversations accordingly. To add phone time, use ViaPath's ConnectNetwork portal or call 1-800-483-8314 to set up or fund an AdvancePay prepaid account. People in custody can also buy tablet entertainment minutes through the prison canteen using their trust account. Since a third-party vendor handles these services, you'll manage accounts and payments through their tools rather than the facility directly.
Search for a loved one and send messages and photos in minutes.
Mail for someone at Scotland Correctional Institution goes through TextBehind, so you need to address it a specific way. Get the format right and it's simple—get it wrong and your letter comes back.
Want to send a seasonal package to someone at Scotland Correctional Institution (Scotland CI)? The easiest way to avoid rejected items is ordering through North Carolina's statewide seasonal package program—the shopping pages only show items that are already approved.
Scotland CI contracts with ViaPath/GTL to provide tablets, phone calls, text messaging, mail delivery, and content.
All offender phone calls at Scotland CI are timed for 15 minutes.
Add phone time through ConnectNetwork, ViaPath’s authorized deposit and account management portal. You can also call 1-800-483-8314 to create or add funds to an AdvancePay prepaid telephone account. Tablet entertainment minutes can be purchased by the person in custody at the prison canteen using funds from their trust account.
Send non-legal mail to TextBehind’s PO Box in Phoenix, MD, addressed with the offender’s full name and OPUS number. Use TextBehind’s exact required format—if you don’t, the mail is returned to the sender.
Yes. TextBehind will return the original letter if you request it within 30 days. There’s a $2.50 per-letter return fee.
No. Religious correspondence courses and sacred texts can’t be sent through TextBehind and will be returned if mailed that way. They must be sent directly from the approved vendor, school, or religious institution to the facility.
Scotland Correctional Institution offers on-site Correction Enterprises jobs that help incarcerated people build practical work skills—particularly through the Laurinburg Sewing Plant and a Braille transcription shop.
Trying to figure out how many people are housed at Scotland Correctional Institution? The official department page gives you three different numbers. One spot lists an offender capacity of 1,652. Another says Scotland CI "houses more than 1,700" adult male offenders. A third describes it as a "1,756-bed" high-security facility. That's confusing—especially when you're trying to understand crowding levels or confirm where your loved one is located.
Phone calls and tablets are the easiest way to stay connected with someone at Scotland Correctional Institution. Here's how both work — including the 15-minute call limit, how to add funds for calls, and how tablet entertainment minutes get purchased.
