How to send messages, photos, and packages
To receive calls from Wayne Scott Unit, register your phone number and confirm you're the registered owner, at least 18, and agree to allow the inmate to call. You'll also need to agree not to forward calls, use three-way calling, or use speakerphone during the call. Calls are limited to 30 minutes with a 1-minute warning before disconnect. Inmates have unlimited minutes per month, but calls (except to an attorney of record) may be monitored and recorded. For remote video visits, Wayne Scott Unit uses Securus. Sessions last 60 minutes, cost $10.00, and inmates are limited to one remote video visit per month. Handle video registration and scheduling through the Securus website or customer service—check the unit page for specifics.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at the Wayne Scott Unit works differently than it used to. Most personal mail now goes through TDCJ's digital mail system—it's scanned at a processing center and delivered to your loved one's secure tablet.
Sending mail to someone at the Wayne Scott Unit comes down to knowing which address to use. Personal letters go through TDCJ's Digital Mail Processing Center, while legal mail and a few other categories go directly to the unit.
Sending a letter or photos to someone at the Wayne Scott Unit? Here's the key thing to know: personal mail doesn't go directly to the unit anymore. Instead, it goes to TDCJ's Digital Mail Processing Center, where it's scanned and delivered digitally—or printed out for inmates without tablets.
Register your phone by confirming you’re the registered owner of the number and that you’re at least 18. You’ll also need to agree to allow the inmate to call and not to use call forwarding, three-way calling, or speakerphone.
Calls are limited to 30 minutes, with a 1-minute warning before the call disconnects. Inmates have unlimited minutes per month, and calls (except to an attorney of record) may be monitored and recorded.
Securus video visits last 60 minutes, cost $10.00, and inmates are limited to one remote video visit per month. You’ll register and schedule through the Securus website or by contacting Securus customer service.
Send personal mail to: TDCJ Digital Mail Processing Center, PO Box 660400, Dallas, TX 75266-0400. Make sure the address includes the inmate’s full name and TDCJ number, and follow the TDCJ digital-mail addressing guidelines (including a return address).
They’ll still get your mail. If an inmate doesn’t have a tablet, the unit provides black-and-white printed copies of the scanned correspondence.
Contact Securus Customer Service at (800) 844-6591 for help with digital mail scanning or delivery issues.
Wayne Scott Unit follows TDCJ's visitor list rules, including a hard cap on how many people can be approved at one time. If you're trying to get added—or you've been removed—here's how the 10-person list works and what options you have.
Adding money to an inmate's trust fund at Wayne Scott Unit comes down to two things: using an accepted deposit method and being an approved sender. Here's how it works—plus the holds and privacy rules that often catch families off guard.
Creating your TDCJ Online Visitation Scheduler account is the first step toward scheduling a visit. The process is simple, but small details—like your email format and phone number—can cause hiccups if you're not careful.
