Before your Scurry County Jail video visit: quick checklist for families
A little prep goes a long way with video visits. Run through this checklist to confirm your slot, follow the rules, and keep your visit from getting cut short.
Scurry County Jail requires pre-scheduled video visits - no walk-ins. Before your visit time, confirm you're actually booked. Log into customer.cidnet.net and double-check your appointment details. Better to catch a problem now than scramble when it's time to connect.
Privacy reminder: All video visits are recorded and may be monitored. Assume anything you say can be reviewed later, and keep the conversation appropriate.
Need to reschedule? The jail lets you book, modify, or cancel visits between 1 and 7 days in advance. If you're inside that window and something comes up, make changes right away - wait too long and you'll lose the option.
Visitation hours run 8:00 AM to 10:00 PM, Sunday through Saturday, with breaks during meal times. Book outside those hours or ignore staff directions during your session, and the visit ends immediately. You could also face disciplinary action or lose visitation privileges entirely.
Dress Code
- ✓ Wear non-revealing clothing
- ✓ Nudity is prohibited
- ✓ If you break jail rules or don’t follow staff directions, the visit can be terminated immediately and you may face disciplinary action or be barred from future visits
Recording the visit is strictly off-limits. No video, no audio, no screenshots, no photos, no posting to social media - not even a "quick" clip with good intentions. The facility records and may monitor every session, so treat the call like someone's watching. Keep your device clear of anything that could accidentally capture or share what's on screen.
Warning: If you record, screenshot, photograph, or post from the visit - or violate other jail rules or staff directions - the visit can be terminated immediately, and you could be barred from future visitation.
Talk to other family and friends before booking. Each inmate gets three video visits per day - if multiple people schedule without coordinating, those slots fill up fast.
Video visits between inmates aren't allowed, even for family members or spouses. Break any jail rules or ignore staff directions, and the visit ends immediately. You may also face disciplinary action or be barred from future visits.
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