How to schedule your first video visit at Scurry County Jail (TX)
Scheduling a video visit at Scurry County Jail is simple once you know where to book. Here's how to find an available slot and lock in your appointment.
Book your video visit through customer.cidnet.net. That's where you'll find available time slots and reserve your appointment.
Video visits are appointment-only. You can't just hop on without a reservation - you'll need to schedule ahead of time.
Visits must be scheduled at least 1 day in advance but no more than 7 days out. The same 1–7 day window applies for cancellations or changes, so pick a time you're confident you can keep.
Tip: If you’re trying to book for “today” or far out into next week, the system may not allow it. Aim for a time that’s at least one day away and within the next seven days.
Video visits are available every day, Sunday through Saturday, from 8:00 AM to 10:00 PM. Pick a start time within that window, but avoid meal times - those slots are blocked off.
Note: The exact meal-time schedule isn't published, but if you see limited availability, try a different time within the 8:00 AM–10:00 PM window.
Each inmate can have three video visits per day. If multiple people want to visit the same person, coordinate ahead of time so you don't accidentally fill all three slots before everyone gets a chance.
Common Mistakes
- ✓ Trying to schedule (or reschedule/cancel) outside the allowed 1–7 day window
- ✓ Picking a time that falls during excluded meal times
- ✓ Assuming you can do a video visit without pre-scheduling an appointment
Quick check before you confirm: Make sure your selected time is within 8:00 AM–10:00 PM and that you’re booking at least 1 day ahead (but no more than 7 days out).
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