Scheduling Your First Video Visit at Sedgwick County Jail (JailATM)
Scheduling your first video visit involves a few steps, but nothing too complicated. The main thing: get your JailATM account set up first, then work around the approval and scheduling timelines.
Sedgwick County Jail uses JailATM for two things you'll need right away: scheduling video visits and adding money to an inmate's account. You'll need to create a JailATM account before you can do either, so start there if you're trying to book a visit.
Deciding between remote and on-site? Here's something worth knowing: each inmate gets one hour of free on-site visitation per week. That might shape how often you visit and whether you save on-site time for longer conversations.
When you register as a remote visitation user for the first time, Detention staff have to approve your account. Approvals only happen Monday through Friday - so if you sign up over the weekend, expect to wait until the next weekday to get cleared.
Tip: If your remote registration gets denied or you hit a snag during setup, contact Detention staff on a weekday (Monday–Friday) when approvals are processed. Have your JailATM account details ready - it'll make troubleshooting faster.
At the Sedgwick County Adult Detention Facility, all on-site visits happen by video. Every visit must be scheduled at least 24 hours ahead. Don't wait until the day you want to visit - build in that extra day or you'll be turned away.
Planning note: Visits require 24+ hours advance booking, and each inmate gets one free hour of on-site visitation per week. Map out your week before you book so you don't accidentally waste that free slot.
IDs and Minors
- ✓ Driver’s License (DL)
- ✓ State ID card
- ✓ Passport
- ✓ Military ID
Bringing kids? Anyone under 18 must be accompanied by an adult. The adult will need to show their own ID during check-in, so come prepared.
Older children have an extra requirement. Kids 12 or older need to show either a school ID or a birth certificate. Gather that paperwork before you head in for an on-site video visit.
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