How to send messages, photos, and packages
You can stay connected with someone at Sedgwick County Jail through phone calls, video visits, email, and photo messaging. Phone calls go through ICSolutions—you'll need to set up an account to receive them. Domestic calls cost $0.015 (1.5¢) per minute. Just know that all outgoing inmate calls may be monitored, recorded, and used as evidence. For video visits, email, and photo messaging, use JailATM. Remote video runs $0.11 (11¢) per minute, and emails or photo messages cost $0.05 each. JailATM also handles deposits for commissary and phone funds. The Keep Families Connected program gives inmates two free calls and two free messages each week, plus one hour of free on-site visitation. For emergencies, a supervisor screens incoming calls before the inmate returns the call through inmate phone services.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Sedgwick County Jail works differently than you might expect—most personal mail gets scanned and delivered digitally. Here's what you need to know about addresses, limits, and which mail goes where.
Trying to mail a letter to someone at Sedgwick County Jail? You might be wondering why the address points to Jonesboro, Arkansas instead of Wichita. Here's the deal: the jail uses a scan-and-deliver system. Rather than handing paper letters directly to inmates, all mail gets scanned and delivered digitally. So your envelope goes to a JailATM P.O. Box in Jonesboro, AR. There, it's processed and scanned before your loved one receives it in digital form.
Got your letter back unopened? It probably didn't meet one of Sedgwick County Jail's mailing requirements. Here are the most common mistakes and how to avoid them next time.
Set up video visits through JailATM by creating a JailATM account. Remote video visitation costs $0.11 (11¢) per minute.
Yes. Sedgwick County Jail phone calls are handled by ICSolutions, and you must create an ICSolutions account to receive inmate calls.
Yes. All outgoing inmate telephone calls may be monitored and recorded and can be used as evidence.
For standard inmate mail processed through JailATM, use P.O. Box 16120, Jonesboro, AR 72401, and include the inmate’s full name and number. Send legal mail and approved paperback book deliveries to Inmate Name, 141 W Elm, Wichita, KS 67203.
No. Packages and parcels aren’t accepted and will be returned unopened, and cashier’s checks, cash, and money orders sent through the mail are also returned to the sender.
Privileged legal mail must come from specified official senders (such as licensed attorneys or courts) and is opened in the inmate’s presence to check for contraband. It isn’t censored, but it can be inspected for contraband.
Need to add money to an inmate's account at Sedgwick County Jail? You have two main options: the lobby kiosk (run by CBM) or an online deposit through JailATM. Here's how they compare—including fees and what happens if the person is housed out-of-county.
Budgeting for calls, messages, and video visits is tough when you don't know the rates. Here's what Sedgwick County Jail charges for communication, what's free, and where to add funds.
Setting up phone calls from Sedgwick County Jail is straightforward once you know which accounts to create. Here's how ICSolutions calling works, what it costs, and what to do in an emergency.
