How to set up your first SmartJail video visit at Seminole County Jail
Setting up your first SmartJail video visit at Seminole County Jail is straightforward if you handle the setup ahead of time. Here's exactly how to create your account, schedule within the limits, and avoid delays on visit day.
Onsite video visits at Seminole County Jail take place at Control 1/Visitation Room near the main entrance. The best part? They're completely free for both you and the inmate. If you can make it to the facility, this is your no-cost option.
Remote video visits are available too, but they come with a small per-visit fee. If you're weighing your options, cost is the main difference between onsite and remote.
- Create your SmartJail account online - Use the SmartJail login page to set up your account.
- Do it at least 24 hours ahead - Complete your account setup no later than 24 hours before the scheduled visit so you’re not scrambling at the last minute.
- Save your QuickAccess code - After you set up your account, you’ll receive a “QuickAccess” code that helps you log in faster when it’s time to start the visit.
Tip: Keep your QuickAccess code somewhere you can grab it quickly (and bring it with you if you’re visiting onsite). It’s meant to speed up the login process so your visit can start on time.
Plan around the onsite limits when picking a time. Each inmate can have two 30-minute onsite video visits per day, with a weekly cap of four visits total (2 hours per week). Coordinating with other family members? That four-per-week limit is usually what affects scheduling most.
Arrival Control1 Checklist
- ✓ Arrive 30 minutes before your scheduled visitation time
- ✓ Present a government-issued photo ID to Control Room 1 staff
Only one adult visitor is allowed per scheduled visit - no swapping adults mid-appointment. Bringing kids? Children under 18 must be accompanied by a parent or guardian and need adult supervision before, during, and after the visit. Plan to manage your group from the moment you walk in until you leave.
Note: Staff may search a visitor at any time if they believe the visitor may have contraband. If you don’t comply with facility rules, you can be escorted out and denied visitation.
Troubleshoot Verify Before Leave
- ✓ Confirm your SmartJail account setup was completed at least 24 hours before the visit
- ✓ Have your QuickAccess code with you
- ✓ Bring a government-issued photo ID for Control Room 1
Give yourself extra time and follow staff instructions. Visitors can be searched if there's reason to suspect contraband, and not complying with the rules means you could be removed and lose your visit.
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