How to Set Up City Tele Coin for Video Visits and Phone Calls at Sequoyah County Jail
Staying connected with someone at Sequoyah County Jail means using City Tele Coin for video visits and phone calls. Here's how to get your account set up fast.
Sequoyah County Jail uses City Tele Coin for video visitation and inmate calling services. Video visits are available seven days a week from 8:00 AM to 10:30 PM. Try to connect outside those hours and you'll likely get a failed connection or see the session marked unavailable.
You'll start by creating a direct-pay account on the City Tele Coin website, then use that same login in the mobile app. Once you're set up, connect your account to Sequoyah County Jail and the person you want to reach - this handles both video visits and phone-related account management.
- Go to the City Tele Coin website to register - Create a direct-pay account so you can use services tied to Sequoyah County Jail.
- Use the hotline if you’d rather register by phone - You can also set up a direct-pay (prepaid) phone account by calling 318-746-1114.
Note: If you hit a snag with setup, billing, or connecting, City Tele Coin has live operators on their inmate hotline at (318) 746-1114.
Once your account is created, download the City Tele Coin app from iTunes or Google Play. Sign in with the same credentials you just registered. From the app or website, select Sequoyah County Jail and choose the inmate you want to connect with. This links your account for video chat and manages phone services at this jail.
Schedule your video visits within the jail's window: 8:00 AM to 10:30 PM, seven days a week. Trying to connect outside those hours? You'll probably see "unavailable" errors even if your account is working fine.
Help
- ✓ Call the City Tele Coin live-operator hotline at (318) 746-1114 for help with account setup, prepaid registration, or connection problems
- ✓ Use the City Tele Coin website for direct-pay account tasks and prepaid phone registration
Got questions about jail procedures rather than your City Tele Coin account? Call Sequoyah County Jail's non-emergency line: (918) 775-9155.
Troubleshooting Tips
- ✓ Do a quick test run on your device before your first video visit so you’re not troubleshooting at visit time
- ✓ Keep your video visit attempt within the posted window (8:00 AM–10:30 PM, seven days a week)
- ✓ If your account won’t register, won’t load the facility/inmate, or won’t connect, call City Tele Coin’s live-operator hotline at (318) 746-1114
- ✓ For current fees and charges, check directly with City Tele Coin (pricing can change, and it isn’t listed in this jail’s public instructions)
Note: This guide can’t provide current pricing or account-specific security details. For billing, login, or technical account fixes, the fastest route is City Tele Coin support at (318) 746-1114.
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