Phone & Messaging

How to Contact an Inmate at Shasta County Jail (CA)

Need to reach someone at Shasta County Jail? Start with the right phone number, then follow the jail's process for requesting a visit.

3 min read Based on general CA policies

Shasta County Jail has a few different phone numbers depending on what you need. The main jail line is (530) 245-6100. To speak with a Deputy, call (530) 245-6540. For CCW, fingerprint, or crime report questions, use (530) 245-6000. That same (530) 245-6000 number also handles all other general questions.

Visits at Shasta County Jail go through a request process, and timing matters. You need to submit your request at least 7 days before the date you want to visit. The jail won't accept requests more than 30 days out. Visiting hours run 7:30 to 11:30 am and 6:00 to 10:00 pm, seven days a week. Weekends add an extra 12:30 to 4:30 pm window. If your request is approved, you'll be assigned a 30-minute time slot and notified by e-mail with the approval and your scheduled time.

Note: This article doesn't cover vendor names, fees, the exact e-mail sender address for approvals, or detailed in-person check-in procedures. Confirm those details directly with the jail before you go.

Steps to Follow

  • Call (530) 245-6100 for the Shasta County Jail main line.
  • Call (530) 245-6540 if you specifically need to speak to a Deputy.
  • Call (530) 245-6000 for CCW, fingerprint, or crime report questions.
  • Call (530) 245-6000 for other jail-related questions as well.
  1. Pick a visit date that fits the request window. The jail needs your request at least 7 days before the visit date, and it will not accept requests more than 30 days in advance.
  2. Plan around the published visiting hours. Hours are 7:30 to 11:30 am and 6:00 to 10:00 pm daily, plus an additional 12:30 to 4:30 pm window on weekends.
  3. Watch your e-mail for the approval and time slot. Approved visits are assigned a 30-minute time slot, and you are notified by e-mail with the approval and the time you were assigned.

Reminder: Before you show up, confirm your assigned appointment time and ask what identification and check-in steps are required. The jail doesn't always publish those details online.

Before you count on any plan you've made, double-check that you're calling the right number. Use (530) 245-6100 for the jail, (530) 245-6540 to reach a Deputy, and (530) 245-6000 for CCW, fingerprint, crime report questions, and other general inquiries. If you're visiting, confirm the hours before you arrive. Your visit still needs to fall within the posted daily windows (and the extra weekend window).

  • How to submit a visitation request (and whether there is a specific form or system you must use).
  • Which e-mail address will send the approval and assigned 30-minute time slot, so you can watch for it.
  • What visitor identification is required at the time of the visit.
  • Whether any exceptions exist to the 7-day minimum or the 30-day maximum request window.

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