How to Schedule a Visit at Shasta County Jail (what the 7–30 day rule means)
Shasta County Jail uses a specific request window for visits, and requests outside that window get rejected. Here's how to line up the timing with the inmate's housing unit schedule so your request actually gets approved.
At Shasta County Jail, your visitation request has to land in a specific time window. The jail requires requests at least 7 days before your visit date. They also won't accept requests more than 30 days in advance (they cite a large volume of requests). That means you can submit too early or too late. Aim to send your request no earlier than 30 days before your visit date and no later than 7 days before.
Warning: Stay inside the 7 to 30 day window. Requests submitted too early (more than 30 days out) or too close to the visit date (under 7 days) can be turned down.
Before you submit a request, find out which housing unit the inmate is in. Then check the visitation schedule for that unit's assigned visiting day(s). Shasta County Jail expects you to match your request to the correct day before you send it. This step matters because visit timing is tied to where the person is housed. Pick a day that doesn't match the housing unit schedule, and your request is likely to be rejected.
- ✓ Confirm the inmate’s current housing unit
- ✓ Check the visitation schedule for that housing unit’s correct visitation day(s)
- ✓ Submit your request only after the day(s) match the housing unit schedule
Next, choose a date that fits within the jail's official visiting hours. Shasta County Jail lists visiting hours as 7:30 to 11:30 am and 6:00 to 10:00 pm, seven days per week. On weekends, there's an additional window from 12:30 to 4:30 pm. When deciding what date to request, first confirm the day works for the inmate's housing unit schedule, then make sure your timing falls inside these hour blocks.
Tip: Start by matching the housing unit's visiting day(s), then pick a time within the listed visiting-hour windows. The extra weekend window (12:30 to 4:30 pm) gives you more flexibility if weekdays are tight.
Once the jail receives your request, it goes through a review. If approved, you'll get an e-mail with your assigned time. Shasta County Jail places approved visits into a 30-minute time slot based on the housing unit you're visiting. So even if you request a particular day, expect the jail to assign you a specific 30-minute slot that fits the unit's schedule.
- Choose a visit date within the 7 to 30 day window: Make sure your request will be received at least 7 days before the date, and not more than 30 days ahead.
- Confirm the housing unit schedule: Check the visitation schedule for the correct visitation days based on the inmate’s housing unit before you submit.
- Submit your visitation request and wait for review: The jail reviews requests after they are received.
- Watch for the approval e-mail with your assigned slot: If approved, you’ll receive an e-mail with the 30-minute time slot assigned for that housing unit.
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- ✓ Submit your request so it is received at least 7 days before your visit date
- ✓ Do not submit more than 30 days in advance
- ✓ Verify the inmate’s housing unit before you request a visit
- ✓ Check the visitation schedule for the correct visitation days for that housing unit
- ✓ Pick a time that fits within official visiting hours (7:30 to 11:30 am, 6:00 to 10:00 pm daily, plus 12:30 to 4:30 pm on weekends)
Reminder: Your approval and exact 30-minute time slot come by e-mail. Once you have that assigned time, plan your day around arriving for that specific slot.
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