Phone & Messaging
How to Contact an Inmate at Shasta County Jail (CA)
Need to reach someone at Shasta County Jail? Start with the right phone number, then follow the jail's process for requesting a visit.
Send Photos & Mail at Shasta County Jail
How to send messages, photos, and packages
Overview
Shasta County Jail handles prepaid phone services through ICSolutions. Family and friends fund calls through that vendor using the details on the jail's site. Some online tools tied to communications require you to create an account and sign in, which also means agreeing to the site's Terms of Service and Privacy Policy. For questions about calling accounts or other communication issues, the jail posts official phone numbers and contact lines on the county site. One practical tip: set up your communications account and add funds ahead of time. Platforms and vendors can change, and some sites may run on older systems during transitions.
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Quick Facts
- ICSolutions provides options for purchasing prepaid phone services for this facility.
- Some features on the Shasta County site require creating an account and signing in.
- Official contact phone numbers for the jail are listed on the county site.
- The county website uses cookies to enable server recognition of browsers and track visits.
Common Questions
How do I add money for phone calls at Shasta County Jail?
Shasta County Jail uses ICSolutions for prepaid phone services. Add funds through the vendor's payment system listed on the jail's site. If a separate communications app or platform is involved, create your account and preload funds in advance by following that platform's steps.
Do I need an account to use video or messaging for Shasta County Jail?
Possibly. Some features on the Shasta County site require creating an account and signing in, so register before trying to use video or electronic messaging if those are offered. Setting up the account early also lets you review and accept any Terms of Service on your own time.
Where can I find Shasta County Jail’s phone numbers for questions about communications?
Official contact phone numbers and support lines are posted on the Shasta County website. Check the facility's contact page there for the most current numbers.
Other Guides for Shasta County Jail
How to Request a Visit & Plan Your Time at Shasta County Jail
Visiting someone at Shasta County Jail takes a bit of planning. Your visitation request must be received at least 7 days before your visit, and the jail won't accept requests more than 30 days out. Once submitted, your request goes through a review. If approved, you'll get an email with your assigned 30-minute time slot—based on the housing unit you're visiting.
How to Schedule a Visit at Shasta County Jail (7–30 day rule and housing-unit scheduling)
Scheduling a visit at Shasta County Jail comes down to two things: submitting your request within the allowed time window and matching it to the inmate's housing-unit schedule. Get these right, and you'll avoid rejected or delayed requests.
