Shawano County Jail, WI
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Guides for This Facility

Who to call at Shawano County Jail (phone, fax, address) and the best times to reach county offices
Need to contact Shawano County Jail or get connected to the right county office? Here are the most reliable numbers and the best times to call.
Read Guide
Where families can get help in Shawano County: shelter, meals, WIC, and community health
When someone you love is incarcerated, keeping everyday life stable takes work. These Shawano County contacts for shelter, meals, nutrition support, and health care can help.
Read GuideAt a Glance
Visitation
- Visits are commonly either in-person or video sessions using kiosks or third-party systems.
- Nearly all visits must be scheduled and approved in advance.
- Bring a valid photo ID such as a state driver’s license, state ID, passport, military ID, or tribal photo ID if applicable.
Communication
- Shawano County Jail's main phone number is (715) 526-7950.
- County contact information and the main mailing address are listed in the Shawano County website footer.
- Phone, video, tablet messaging and similar inmate communications are typically provided by third‑party vendors and are subject to monitoring and screening.
Contact Info
- Main phone number: (715) 526-7950.
- Fax number: (715) 526-3070.
- Street address: 405 N. Main St., Shawano, WI 54166.
Facility Info
- Shawano County's Equal Opportunity Policy names Brent Miller as the Equal Opportunity Coordinator.
- The county Equal Opportunity Policy includes a contact number and appointment hours for the coordinator.
- Newcap Community Health Services clinic phone number is 800-242-7334.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Shawano County Jail offers both in-person visits and video visits through kiosk or third-party systems. Most visits require advance scheduling and approval. Before scheduling, the person you're visiting typically needs to add you to their approved visitor list—you may also need to complete an online registration or visitor questionnaire. Bring a valid photo ID that meets the jail's requirements, and plan for security screening (metal detectors, X-ray, or wand searches). Need an accommodation for a disability or medical device? Contact county staff ahead of time. County offices are open Monday–Friday, 8:00 a.m.–4:30 p.m., and the Equal Opportunity Coordinator is Brent Miller.
Communication
To reach Shawano County Jail directly, call the main line at (715) 526-7950. Mailing details and other county contact information are listed in the site footer. Phone calls, video visits, and tablet-based messaging are typically handled through third-party vendors rather than the county itself. To get started, create a vendor account, enter your information exactly as required, then schedule video visits or purchase call credits through the vendor portal. Keep in mind that routine calls and electronic messages are commonly monitored—attorney communications use separate verification steps for privacy. Wisconsin is also rolling out a statewide video/tablet platform, so vendors and processes may change during the transition.
Contact
Reach Shawano County Jail by phone at (715) 526-7950 or fax at (715) 526-3070. The jail's address is 405 N. Main St., Shawano, WI 54166. For most non-emergency questions, call during county office hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. The jail administrator is Troy Beyer. Questions about elections or County Clerk matters? Contact the County Clerk at 715-526-9150. For life-threatening emergencies, call 911. For behavioral-health crises, Shawano lists a 24 Hour Crisis Line at 888-238-3253 and the Suicide and Crisis Lifeline at 988.
Read full guideFacility Info
For access, discrimination, or accommodation issues at Shawano County Jail, start with Shawano County's Equal Opportunity Policy. Brent Miller is the county Equal Opportunity Coordinator—the policy includes contact details and appointment hours. Newcap Community Health Services serves the area and can be reached at 800-242-7334. Wisconsin correctional facilities provide confidential ways to report sexual abuse or harassment, and all reports must be investigated. If you need language access or ADA accommodations, ask staff or complete the appropriate request form. During intake, expect medical and screening interviews plus orientation materials. For public records, submit a reasonably specific request—be prepared for possible fees or prepayment.
Read full guideCommon Questions
Showing 6 of 12How do I schedule a visit with an inmate at Shawano County?
Visits generally must be scheduled and approved in advance. Usually, the person you’re visiting has to add you to their approved visitor list, and you may need to complete an online registration or visitor questionnaire before you can schedule.
VisitationWhat identification do I need to bring for a visit?
Bring a valid photo ID that meets the facility’s requirements. Commonly accepted IDs include a state driver’s license, state ID, passport, military ID, or tribal photo ID.
VisitationWho should I contact about disability or medical accommodations for visitation at Shawano County?
Contact Shawano County to request an appointment or ask about accommodations; the county’s Equal Opportunity Coordinator is Brent Miller. County office hours are Monday–Friday, 8:00 a.m.–4:30 p.m., and if your accommodation involves a medical device and security screening, request approval ahead of time.
VisitationHow do I contact Shawano County Jail?
Call Shawano County Jail’s main line at (715) 526-7950 for general inquiries. County contact details and the main mailing address are also listed in the county website footer.
CommunicationHow can I receive calls or video visits from an inmate at this facility?
Phone and video services are usually run through a third‑party vendor, so you’ll typically need to create an account and follow the vendor’s scheduling and payment steps. Make sure the visitor/recipient details are entered exactly as required, then schedule visits or buy credits through the vendor portal.
CommunicationAre inmate calls and messages monitored, and what about attorney communications?
Yes—routine inmate calls and electronic messages are commonly monitored or screened. Attorney communications generally follow different verification and privacy procedures, often with separate facility or vendor verification steps.
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Did You Know?
The jail administrator is Troy Beyer.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify