Remote vs on-site visits at Sheboygan County Detention Center: differences and how to choose

Remote visits run every day across three time windows: 9:00 AM–11:30 AM, 1:00 PM–2:30 PM, and 5:30 PM–9:00 PM. Juggling work, school, or childcare? The daily availability makes it easier to find a slot that fits your schedule.

In-person visits are more limited: Monday and Thursday from 6:00 PM–9:00 PM, plus Wednesday from 1:00 PM–2:30 PM. Plan around those specific windows if you want to visit on-site.

Each session lasts 20 minutes, remote or on-site. That goes fast. Have a few topics ready - updates, questions, messages from family - so you're not spending half the visit figuring out what to talk about.

Remote visits allow up to two guests on camera per 20-minute session. Want more people to say hello? You'll need to schedule separate sessions and rotate who's on screen.

On-site visits have different headcount rules. Each 20-minute session allows either two adults and one child (under 18), or one adult and two children. Bringing kids? This structure helps you plan who visits together.

Every visit - remote or in-person - is recorded and monitored by the Sheboygan County Sheriff's Office. Assume someone is watching and the conversation is being saved. Keep things appropriate.

Pros Cons and Decision

• ✓ Remote visits run every day (9:00 AM–11:30 AM, 1:00 PM–2:30 PM, and 5:30 PM–9:00 PM), which usually makes it easier to find a slot.
• ✓ On-site visits are only during the published windows: Monday and Thursday 6:00 PM–9:00 PM, and Wednesday 1:00 PM–2:30 PM.
• ✓ Both visit types are the same length: 20 minutes per session.
• ✓ Remote visits limit the camera view to no more than 2 guests during a session.
• ✓ On-site visits allow either 2 adults + 1 child (under 18) or 1 adult + 2 children per session.
• ✓ You must register with Securus before visiting, including for on-site visits.

• ✓ If you need the most scheduling flexibility, choose remote visits (available every day in three time windows).
• ✓ If you can only make evenings, on-site may work best on Monday or Thursday (6:00 PM–9:00 PM).
• ✓ If a weekday afternoon is your only option, compare Wednesday on-site (1:00 PM–2:30 PM) to the remote afternoon window (1:00 PM–2:30 PM).
• ✓ If you need more than two people present at once, on-site may fit better when you’re bringing children (2 adults + 1 child, or 1 adult + 2 children).
• ✓ If you’re planning a remote visit with multiple family members, remember only two guests can be in view at a time.

Visits get denied for specific reasons. At Sheboygan County Detention Center, an inmate can refuse to see a particular visitor - and that alone stops the visit. Staff may also turn you away based on what you're wearing or how you behave during the session.

1. Ask what caused the denial - If the inmate refused the visit, staff can’t override that, but you’ll at least know the reason.
2. Fix anything you can control - Change into conservative, respectable clothing if attire was the issue, and follow conduct rules during the visit (including not sitting or standing on counters).
3. Confirm your visitor registration - Make sure you’re registered with Securus before trying again, including for on-site visits.
4. Try again during a published window - Remote visits are available daily in set time blocks, while on-site visits are limited to the Monday/Thursday evening and Wednesday afternoon schedule.