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How Much Video Visits Cost at Shelby County Jail (10- and 25-minute rates)

Budgeting for a video visit at Shelby County Jail? The cost depends on how long you talk. Here are the current internet visit prices.

• 2 min read • shelby-sheriff.org
How Much Video Visits Cost at Shelby County Jail (10- and 25-minute rates)

Shelby County Jail lists internet video visits at $2.50 for a 10-minute visit and $6.25 for a 25-minute visit.

How Much Video Visits Cost at Shelby County Jail (10- and 25-minute rates)

These prices apply to internet (remote) visits. Shelby County Jail also offers on-site video visits, so double-check you're looking at the remote option when figuring out what you'll pay.

Note: To receive an incoming video visit call from an inmate, you'll need the GettingOut Visits app open and logged in on your phone.

All video visits at Shelby County Jail are monitored and recorded. Inappropriate behavior can end the visit early.

  1. Choose the service you’re using - Shelby County lists GettingOut and ConnectNetwork as options connected to video visitation and funding.
  2. Add funds through the provider - deposits are handled through the GettingOut or ConnectNetwork systems, depending on the account you’re funding.
  3. Call for payment help if you get stuck - GettingOut support is available at (866) 516-0115, and ConnectNetwork support is available at (877) 650-4249.

Tip: If a payment won’t go through or you’re not sure which account to fund, call the provider directly: GettingOut (866) 516-0115 or ConnectNetwork (877) 650-4249.

The $2.50 (10-minute) and $6.25 (25-minute) rates come from Shelby County Jail's published information and can change. I'd recommend confirming the exact cost through customer support before you fund an account or schedule a visit.

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