Find an Inmate at Shelby County Jail, TN
How to find and look up an inmate at this facility
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Quick Facts
- Mailing address listed on the facility page: P.O. Box 1095, Columbiana, AL.
- Main public phone number shown on the page is 205-670-6000.
- Main fax number shown on the page is 205-669-3865.
- For phone-service or visit-scheduling support tied to NCIC systems, NCIC customer service can be contacted at 800-943-2189 or info@ncic.com.
Common Questions
What is the mailing address for the sheriffâs office listed on the facility page?
The mailing address shown on the facility page is P.O. Box 1095, Columbiana, AL.
What is the main phone number for the sheriffâs office listed on the page?
The main public phone number listed on the page is 205-670-6000.
Who do I contact about phone service, prepaid accounts, or visit scheduling?
For phone service, prepaid accounts, or visit scheduling tied to NCIC systems, contact NCIC customer service at 800-943-2189 or info@ncic.com.
Related guides
How Much Video Visits Cost at Shelby County Jail (10- and 25-minute rates)
Budgeting for a video visit at Shelby County Jail? The cost depends on how long you talk. Here are the current internet visit prices.
How Shelby County Jail Uses Two Video Systems (GettingOut incoming calls vs GTL scheduled visits)
Shelby County Jail runs two separate video-visit systems, and they work differently. The first is at-home video calls through the GettingOut Visits mobile appâyour loved one initiates these calls from inside. The second is scheduled video visits through GTL, sometimes called on-site or scheduled visits. Both types are electronically monitored and recorded. Visits can be ended if behavior becomes inappropriate.
How to Schedule Your First Video Visit at Shelby County Jail
Scheduling your first video visit is straightforward once you know the rules. Here's how to get approved, pick a scheduling method, and avoid common timing issues.