How to deposit funds, commissary, and payment options
The simplest way to add money at Shelby County Jail is the lobby kiosk in the video visitation area. It accepts $1, $5, $10, $20, $50, and $100 bills with a $3 fee per transaction — straightforward if you'd rather not deal with online portals or phone systems. Money on the inmate's account covers commissary purchases and can also buy prepaid phone time through the jail commissary. Other deposit options often include online portals, mobile apps, automated phone systems, or approved trustee/tax-office channels, depending on what the facility and vendor offer. If you go electronic, check the processing fees before confirming.
Search for a loved one and send messages and photos in minutes.
Phone calls from jail add up quickly, and figuring out who to contact when problems arise isn't always straightforward. Here's how phone service works at Shelby County Jail—including NCIC prepaid accounts, published sample rates, and how to block unwanted calls.
The lobby kiosk in the video visitation area takes cash deposits — $1, $5, $10, $20, $50, and $100 bills — with a $3 fee per transaction. Depending on facility and vendor options, you may also add funds online, through a mobile app, or by phone.
Yes. The lobby kiosk charges a $3 fee per transaction.
Yes. Inmates can buy prepaid phone time through the jail commissary using their account funds. Some facilities handle phone and video credits through separate vendor accounts, so check for any additional rules or fees.
Visiting someone at Shelby County Jail goes smoother when you handle the basics before leaving home. Use this checklist to avoid getting turned away at the door.
Shelby County Jail offers two ways to video visit: free on-site visits in the lobby, or paid visits from home over the internet. Which one works best depends on cost, convenience, and scheduling.
Budgeting for a video visit at Shelby County Jail? The cost depends on how long you talk. Here are the current internet visit prices.
