How to contact an inmate at Shelby County Sheriff’s Office

Last Updated on May 21, 2023

A friendly help guide for Shelby County Sheriff’s Office. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Shelby County Sheriff’s Office

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Shelby County Sheriff’s Office
  5. Overview of Shelby County Sheriff’s Office
  6. Inmate services at Shelby County Sheriff’s Office

Here's a short video on how to contact an inmate at Shelby County Sheriff’s Office:

How to message an inmate

How to message an inmate at Shelby County Sheriff’s Office

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Shelby County Sheriff’s Office .

Sending Photos and Postcards

How to send photos and postcards to Shelby County Sheriff’s Office

A great way to send love and support to loved one at Shelby County Sheriff’s Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Shelby County Sheriff’s Office.

Frequently asked questions about Shelby County Sheriff’s Office

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Shelby County Sheriff’s Office.

  2. How much does it cost to send a message to Shelby County Sheriff’s Office?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Shelby County Sheriff’s Office?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Shelby County Sheriff’s Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Shelby County Sheriff’s Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Shelby County Sheriff’s Office?
    Mailing address:

    Shelby County Sheriff’s Office
    100 Hurst St
    Center , TX 75935
    (936) 598-5601

    Business hours:
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours

Overview of Shelby County Sheriff’s Office

The Shelby County Sheriff’s Office is a law enforcement agency that serves the county of Shelby, located in the state of Texas, in the United States. The agency dates back to 1836, when Texas was still a republic, and it officially became the Shelby County Sheriff’s Office in 1890. Today, the office employs around 50 people who work together to provide a variety of services to the county.

The primary mission of the Shelby County Sheriff’s Office is to protect and serve the citizens of the county by enforcing state and federal laws and maintaining public order. The agency provides a range of law enforcement services, including crime prevention and investigation, traffic supervision, and emergency response. Additionally, the sheriff’s office operates the county jail, which houses both pretrial and sentenced inmates.

Aside from its various law enforcement duties, the Shelby County Sheriff’s Office is also dedicated to engaging with the community it serves. The agency has developed several programs that aim to build strong relationships between law enforcement officers and civilians. These programs include a citizens’ academy, a school resource officer program, and a community outreach unit that focuses on crime prevention and education.

Overall, the Shelby County Sheriff’s Office is an integral part of the community it serves in Texas. With a commitment to public safety, crime prevention, and community engagement, the agency plays a vital role in maintaining the well-being and security of Shelby County and its citizens.

What services are provided by Shelby County Sheriff’s Office?

The Shelby County Sheriff's Office provides a wide range of programs and services for the community it serves in Texas. One of the core responsibilities of the office is maintaining law and order within the county. The dedicated and professional staff works tirelessly to ensure the safety of the citizens by enforcing the local, state, and federal laws.

In addition to law enforcement, the Shelby County Sheriff's Office has several divisions that specialize in various areas. These include the criminal investigations division, community liaison division, and School Resource Officers division. The criminal investigations division is responsible for investigating criminal activities in the county, often involving severe crimes and coordinating with federal counterparts such as the FBI, ATF & DEA. The community liaison division has a vital role as a link between rank and file general personnel officers (collectively, staffers) and community regarding vital programs such as citizen academy and CCSO Junior Cadet program so that leadership insights as well as prior existence base training aids build camaraderie among civilians and paving the moral sinews around common residents/volunteer programs. School Resource Officers (SRO) used older tactics dating moments conveying street law with crime mapping cops walking a daily beat that escalates various points entirely through lack of trama-informed approaches of managing low numbers of armed youngsters under surveillance committed teaching character-develop details prospection constitutional friendships character mental mind teach from subjects like healthy powers economic-religious integration entrepreneurship mentoring local citizens legislation bills/vsid the United-DoorCountyRities provided etc.An SRO workdays reflecting little on trends affecting how students behave off-school environments; how megestrics assess how old literature modeling from famous law-related writings relate and effect development opposite translation to improving youthful persons who consumed micro-curation stimulation continually over dystopian/shrinks.The programs include