Hamilton County Jail Commissary: When to Order, When Deliveries Arrive, and Fraud Risks
Commissary timing matters. Miss the ordering window and your loved one waits another week. Here's when to order at Hamilton County Jail, when deliveries arrive, and the fraud policies that could permanently cut off future deposits.
The commissary ordering window opens Thursday at noon and closes Saturday at 10:30 PM. If you're adding money for an order, get it done before that Saturday night cutoff - otherwise, you'll have to wait for the next cycle.
Commissary deliveries arrive on Tuesdays and Wednesdays. Place an order during the weekend window, and items should reach the facility early the following week.
Be careful where deposits come from. If a deposit gets flagged as fraudulent - whether you did it intentionally or someone did it on your behalf - the inmate could be permanently blocked from receiving future deposits. The commissary vendor (TBE) also reserves the right to bar inmates at any time, for any reason, without explanation. That means access can be cut off even if you never find out why.
Warning: A fraudulent deposit can permanently block future deposits, and the vendor can bar inmates at any time without giving a reason.
If you need information about an inmate or a booking report, contact the Hamilton County Jail at (423) 209-7050 or use the online Booking Report System.
- Call Hamilton County Jail - Use (423) 209-7050 to ask about inmate information and any booking-related questions.
- Check the Booking Report System - Use the jail’s online Booking Report System if you’re trying to confirm booking details.
- Keep the fraud policy in mind - If a deposit is flagged as fraudulent, the inmate could be permanently blocked from future deposits, so the jail may have limited ability to change a vendor-side decision.
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