Why Your Letter Gets Scanned Instead of Delivered: Hamilton County Jail’s Mail System Explained
Don't expect your loved one to hold your original letter in their hands—Hamilton County Jail handles mail differently. Here's how the process works and how to address your envelope correctly.
Hamilton County Jail scans all incoming inmate mail at an offsite facility. Instead of receiving your original paper letter, inmates get an electronic copy. So when your loved one says they "got" your message, they're not holding the actual pages you sent. The physical envelope never reaches them. Your letter still matters - it just arrives through a scanned, digital delivery system.
For non-legal mail, use this exact address format: Hamilton County Jail & Detention Center, TN John Smith, SPN# (6 digits) P.O. Box 247 Phoenix, MD 21131 Include the inmate's SPN number on the same line as their name. The jail specifically requires this six-digit number as part of the address.
Envelope Requirements
- ✓ Include the inmate’s name on the envelope.
- ✓ Include your name and return address on the envelope.
Don't forget the SPN: The jail requires the six-digit SPN number on the address line with the inmate's name. Mail without it may not be delivered.
If you have questions about inmate information or booking reports, contact the Hamilton County Jail at (423) 209-7050.
Find an Inmate at Hamilton County Jail
Search for a loved one and send messages and photos in minutes.
