How to visit, scheduling, dress code, and visitor requirements
Hamilton County Jail does not allow face-to-face visits. All personal visiting happens through GettingOut video visitation, scheduled in advance through the vendor portal. To get started, create an account at GettingOut.com and complete the required identity checks. You'll need to submit a government-issued ID photo, enter a matching first and last name, and take a headshot during sign-up. Visitors must be at least 18 and free from incarceration for at least six months. You can visit from a smartphone for a fee, or use onsite Viapath terminals at no cost. If a facility instruction page directs you to securustech.net for eligibility, follow those steps. For technical help, call (866) 516-0115. Attorneys should schedule through the Legal Visitation Desk at 423-209-7081 (8:00 AM to 4:00 PM) and bring a BAR card.
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Legal visits at Hamilton County Jail are by appointment only, and the paperwork rule trips up a lot of attorneys. Here's how to schedule, what you'll need at sign-in, and how documents actually get to your client.
Hamilton County Jail offers free online visits through Viapath/GettingOut. Getting started? The trickiest parts are passing the identity verification during sign-up and making sure you meet the basic eligibility requirements.
Hamilton County Jail uses video visitation for personal visits. Your main task is getting your GettingOut account approved, then scheduling your time.
Want to visit someone at Hamilton County Jail? You'll need to use video visitation—in-person visits aren't available. Get your GettingOut account set up and approved by the facility first, then you can start scheduling visits.
No. Hamilton County Jail does not allow face-to-face visits. All personal visits happen through GettingOut video visitation and must be scheduled in advance.
Create an account on GettingOut.com, complete the vendor's verification, then schedule through the GettingOut/Viapath system. You'll need to submit a government-issued ID photo, take a headshot during sign-up, and meet eligibility rules before scheduling. If you're directed to securustech.net for eligibility, follow the facility's instructions. For GettingOut problems, call (866) 516-0115.
Attorneys should call the Legal Visitation Desk at 423-209-7081 (8:00 AM to 4:00 PM) to set an appointment, and they must present a BAR card when signing in. Attorneys cannot give paperwork directly to inmates; staff will copy it and provide the copies to the incarcerated person.
Commissary timing matters. Miss the ordering window and your loved one waits another week. Here's when to order at Hamilton County Jail, when deliveries arrive, and the fraud policies that could permanently cut off future deposits.
Most communication at Hamilton County Jail happens through remote video visitation. A few sign-up rules can trip you up if you're not prepared, so here's what you need to know before you start.
Sending money to someone at Hamilton County Jail comes down to three options: a lobby kiosk for in-person deposits, CorrectPay for online deposits to their main account, or GettingOut for phone account funds.
