How to send messages, photos, and packages
Staying in touch with someone at Sing Sing Corrections Facility typically happens through phone calls, scheduled video visits, and tablet-based messaging or video—though exact services and vendors can vary. Most phone and tablet options run through a third-party vendor, so you'll need to register online and fund an account before receiving calls or using messaging features. Video visits also require an account and are usually scheduled in advance in short time slots, with limits on how many sessions an incarcerated person can have. Calls, video sessions, and messages are commonly monitored and may be recorded. Facilities often restrict who someone can call or who can join a remote visit. Registration typically requires a valid government-issued photo ID showing your name and current address.
Search for a loved one and send messages and photos in minutes.
Most facilities use a third-party phone vendor. You'll create an online account with that vendor and add funds or set up a prepaid plan to receive calls. Check the facility's official communication page for the vendor name and registration steps.
Yes. You'll need a valid government-issued photo ID showing your name and current address to register for phone, video, or tablet services. Photocopies or damaged IDs often aren't accepted.
No. Calls, video sessions, and messages are commonly monitored and may be recorded. There are often limits on who can participate in remote visits.
Your first visit goes smoother when you know the basics ahead of time—especially the weekend-only schedule and the odd/even rotation. Use this checklist to confirm you're showing up on the right day, at the right time, with the right group size.
Sing Sing doesn't allow visits every weekend for everyone. Your visiting weekend depends on the last digit of the incarcerated person's DIN—the facility alternates between odd and even groups.
Visiting someone in Special Housing at Sing Sing works differently than general visitation. The main difference? Frequency. People in Special Housing can have one non-legal visit per seven-day period, and it happens during normal visitation hours.
