How to send messages, photos, and packages
Smith County Jail uses two vendors for inmate communication. Jail ATM handles video and email call services, plus commissary account deposits. NCIC provides the jail's telephone service. To make sure your loved one can call you, set up your account through the vendor portal or kiosk, add funds, and add any approved phone numbers ahead of time. You can add telephone funds through NCIC or through Jail ATM if you need to load money quickly. Like most Tennessee facilities, the jail doesn't accept inbound calls from the public. Calls are outbound from the inmate and may be monitored or recorded.
Search for a loved one and send messages and photos in minutes.
Add money for phone calls using the NCIC option provided by the facility. You can also add funds through the Jail ATM option listed for the jail to fund calls or commissary.
Inmates place outbound calls only. Most Tennessee facilities don't allow inbound calls from the public. Calls are usually monitored and recorded.
Video and email call services at Smith County Jail go through Jail ATM. Use the Jail ATM portal or kiosk to connect and add funds for those services.
Trying to reach someone at Smith County Jail? Communication runs through two services: Jail ATM handles email and video calls, while NCIC manages phone calls. Here's how to use each option, plus what to double-check before you put money on an account or make the trip for a visit.
Need to add money to someone's account at Smith County Jail? The facility directs families to JailATM for deposits.
Visiting someone in jail can feel overwhelming the first time, especially when you're trying to figure out where to go and when to get on the list. Here's the simple, day-of process for signing up to visit at Smith County Jail.
