How to Contact the Texas Board of Pardons and Paroles and Check Parole Review Status

For the fastest way to check parole review information, call the Texas Board of Pardons and Paroles toll-free at 1-844-512-0461. Lines are open Monday–Friday, 8:00 a.m. to 5:00 p.m. CST.

You can also reach the Board at (512) 406-5452. For parole action inquiries, email bpp_pio@tdcj.texas.gov. Email works well when your question isn't urgent - you can lay out the details in writing and skip the hold times.

For formal written correspondence about parole panel actions, send your letter to: Texas Board of Pardons and Paroles, P.O. Box 13401, Capitol Station, Austin, TX 78711. This is the most direct route if you want something on record.

Want to confirm where someone is incarcerated and see basic parole review status? Start with the TDCJ Offender Online Search (https://inmate.tdcj.texas.gov/InmateSearch/start.action). It's often the easiest first step before calling or writing. The Board's website (https://www.tdcj.texas.gov/bpp/) can help you understand the results and figure out next steps.

1. Open the TDCJ Offender Online Search - Use https://inmate.tdcj.texas.gov/InmateSearch/start.action.
2. Search by the person’s information - Enter the name or other identifying details requested on the search page.
3. Review the results carefully - Use the record details to confirm you’re looking at the right person and to view the basic incarceration and parole review status information shown.

Call when you have a straightforward question and want an answer right away. The toll-free line (1-844-512-0461) is available Monday–Friday, 8:00 a.m. to 5:00 p.m. CST. You can also try the Austin number at (512) 406-5452, or email parole action inquiries to bpp_pio@tdcj.texas.gov.

Written correspondence works best when you're commenting on parole panel actions and want a formal record. Mail your letter to: Texas Board of Pardons and Paroles, P.O. Box 13401, Capitol Station, Austin, TX 78711.

The Board maintains regional offices across Texas, including one in Amarillo. If you're in Deaf Smith County, the Amarillo office may be a more convenient option for in-person help.

Understanding what the Board actually does helps. One of its core responsibilities is determining which prisoners are eligible for parole or discretionary mandatory supervision - that's why they're the key contact when you're tracking review status or addressing parole-related actions.