Who to Call With Questions About Visiting or Visitor-List Appeals for Smith Unit

If you've been removed from an inmate's Visitors List, you can appeal to the Director's Review Committee (DRC). Send a written appeal to: Director's Review Committee (DRC), PO Box 99, Huntsville, TX 77342. Don't wait - your appeal must be submitted within 14 days of the date on your removal notice.

For eCommDirect questions (online commissary purchases for Smith Unit inmates), contact the TDCJ eCommDirect department directly. You can call 936-438-8990 or email ecommdirect@tdcj.texas.gov.

Trying to plan how much to spend? Here's how the fees break down. eCommDirect charges $3.75 per commissary purchase transaction. For deposits, the fee is $2.50 plus 2.25% of the deposit amount. If you make a deposit and a purchase in the same transaction, you'll pay $3.75 plus 2.25% of the deposit.

For general Commissary and Trust Fund Department questions - including Inmate Trust Fund administrative issues - use the central TDCJ contact. Mail goes to: Texas Department of Criminal Justice, Commissary and Trust Fund Department, PO Box 629, Huntsville, TX 77342-0629. Phone: (936) 438-8990.

Call the Smith Unit directly when your question is about what will happen on the ground - especially before you travel. Visitation schedules update daily and can change without warning. Before heading out, confirm the inmate is assigned to the Smith Unit, has visitation privileges, and that the schedule hasn't been canceled. You can find the unit's phone number on the TDCJ unit phone list.

• ✓ Confirm the inmate is assigned to the Smith Unit (not transferred elsewhere)
• ✓ Confirm the inmate currently has visitation privileges
• ✓ Verify the current visitation schedule and any limits that could affect your visit
• ✓ Ask whether visitation has been canceled before you leave home