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How to Contact an Inmate at South Bend County Jail (IN)

Trying to connect with someone at South Bend County Jail? Start by getting set up for GTL video visitation. The jail uses different GTL apps depending on whether you're on a computer or a phone.

• 2 min read Based on general IN policies
How to Contact an Inmate at South Bend County Jail (IN)

South Bend County Jail runs its online video visits through GTL, but the app you need depends on your device. Visiting from a desktop or laptop? You'll need the GTL VisBridge desktop application. Visiting from a phone or tablet? Use the GTL VisMobile app instead (VisBridge is not for mobile devices).

Note: Get everything set up before your visit starts. Logging in early and running the Internet Visit Tester can save you from last-minute tech issues that eat into your visit time.

How to Contact an Inmate at South Bend County Jail (IN)

Steps to Follow

  • ✓ Desktop or laptop: use the GTL VisBridge desktop application for video visits.
  • ✓ Mobile device: use the GTL VisMobile app (not VisBridge).
  1. Log into your visitor account at least 10 minutes early: Give yourself time to complete the software check before the scheduled visit.
  2. Open “Internet Visit Tester” from the menu bar: Use it to download and set up VisBridge.
  3. Follow the prompts to finish setup: Complete the steps shown so VisBridge is ready when your visit begins.

Before your next visit, double-check the current app requirement for your device. Desktop and laptop visits use GTL VisBridge, while mobile visits use GTL VisMobile. Platform requirements can change, so it's worth confirming.

Check the timing guidance and tool names inside your visitor account, too. The current instructions say to log in at least 10 minutes early and use the "Internet Visit Tester" to download and set up VisBridge. If anything on your screen looks different from what you expect, reach out to the facility's video visitation system support to confirm the latest steps.

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