How to Send Money to South Bend County Jail (IN)

If you plan to use a desktop or laptop for online video visits, GTL requires the VisBridge desktop application. Without VisBridge installed, desktop-based visits through the GTL site may not work the way you expect.

Give yourself some setup time before your visit. GTL's instructions say to log into your visitor account at least 10 minutes early and run the "Internet Visit Tester," which walks you through downloading and setting up VisBridge. Using Firefox? Look for "Register Today" to create your visitation account. After you register, staff still has to approve you and the inmate(s) before you can schedule anything.

1. Log into your GTL visitor account early - Give yourself at least 10 minutes before the visit time so you are not troubleshooting at the last second.
2. Run the Internet Visit Tester - In the menu bar, select “Internet Visit Tester” and follow the prompts to download and set up VisBridge.
3. Install GTL VisBridge on your desktop/laptop - Desktop online video visits require the VisBridge application, so make sure it is installed before you try to connect.

• ✓ If you use Firefox, click “Register Today” to create your visitation account.
• ✓ After you register, wait for staff approval of you and the inmate(s) before trying to schedule.

The facility-specific guidance here covers GTL visitation setup, not money-transfer rules. So verify the money-sending method directly with the jail before you pay any fees or submit a transfer. If you're also using the GTL portal for visits, make sure your visitor account is active, the Internet Visit Tester runs successfully on your device, and your visitor request has been approved (approval is required before you can schedule). Browser behavior can matter too, including the "Register Today" step noted for Firefox.