How to Contact an Inmate at South Central Corrections Facility, TN (TN)
Want to stay in touch with someone at South Central Corrections Facility? Phone calls go through the Tennessee Department of Correction's phone system. Here's what to expect and how to get set up.
Tennessee Department of Correction facilities use ConnectNetwork (powered by GTL) for inmate phone calls. You'll need to set up an account with ConnectNetwork before calls can come through.
Call costs add up if you're planning regular contact. As of July 1, 2024, ConnectNetwork charges $0.075 (7.5 cents) per minute. Rates can change, so check for updates if you're budgeting ahead.
Most ConnectNetwork payments process instantly. That said, all transactions are credited to inmate accounts within two business days, so plan accordingly if timing is tight.
Important: The Tennessee Department of Correction does not allow inbound calls to inmates. All phone contact happens through the approved outbound calling process.
Family emergency: If there is an emergency, contact the facility chaplain. The chaplain may facilitate a phone call for the inmate when necessary.
Steps to Follow
- ✓ Plan on using ConnectNetwork (powered by GTL), since it is Tennessee’s primary inmate telephone platform.
- ✓ Use the documented rate as a starting point: $0.075 (7.5 cents) per minute effective July 1, 2024.
- ✓ If you add funds through ConnectNetwork, most payments process instantly, but allow up to two business days for transactions to credit.
- ✓ Remember that inbound calls to inmates are not permitted, your loved one has to place calls out through the system.
- Call the facility and ask for the chaplain - in a family emergency, the chaplain is the right point of contact.
- Explain the situation clearly - share the essential details so staff understand why you are requesting urgent contact.
- Request a facilitated phone call - the chaplain may facilitate a phone call for the inmate where necessary.
Before adding money to an account, confirm ConnectNetwork (powered by GTL) is still the active platform for Tennessee's inmate phone system. Double-check the current per-minute rate too. The $0.075 (7.5 cents) figure took effect July 1, 2024 and may have changed since.
If timing matters, verify how quickly your payment will reach the inmate's account. ConnectNetwork payments typically process instantly, with all transactions credited within two business days. Ask about the process for resolving issues if a payment doesn't post as expected.
Dealing with urgent news? Confirm the current emergency procedure with the facility. Since Tennessee DOC doesn't allow inbound calls, the standard route is contacting the facility chaplain. The chaplain can arrange a call when circumstances require it.
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