How to deposit funds, commissary, and payment options
Here's how to add funds to an incarcerated person's accounts at South Central Corrections Facility. Deposits are typically made through in-person kiosks, an online portal or app, an automated phone system, or approved mail options (availability varies by facility). Commissary or trust funds let someone buy basic items, while phone and video accounts are usually managed separately through different vendors with their own deposit steps. Many electronic deposits post instantly, though some take one to two business days. Keep your receipt and follow up with the facility if funds don't appear. For phone service, South Central uses ConnectNetwork (GTL), with a per-minute rate of 7.5 cents effective July 1, 2024.
Search for a loved one and send messages and photos in minutes.
Look up the incarcerated person using their full name plus their facility ID (jacket number) or birthdate. Choose a deposit option: kiosk, online/app, automated phone, or approved mail. Follow the prompts and keep your receipt. Some deposits are instant; others take one to two business days.
Yes. Most electronic deposits are handled by third-party processors, and any convenience or processing fees are shown during checkout. Those fees are set by the processor, not the facility.
South Central Corrections Facility uses ConnectNetwork (powered by GTL) for phone service. Per-minute charges dropped to 7.5 cents effective July 1, 2024. Most phone payments process instantly.
The CR-2152 is the visitation application for TDOC facilities, including South Central Corrections Facility. Complete every section, use a full street address (not a P.O. Box), and attach your photo in the correct spot. Do this right the first time and you'll avoid the most common processing delays.
Want to stay in touch with someone at South Central Corrections Facility? Phone calls go through the Tennessee Department of Correction's phone system. Here's what to expect and how to get set up.
Phone calls at South Central Corrections Facility go through ConnectNetwork (powered by GTL). Here's what you need to know: how to add money, when credits should appear, and who to contact if a payment goes missing.
