How to Contact an Inmate at South Central Regional Jail (WV)
The South Central Regional Jail resource guide lists a few phone numbers, but they connect to community and benefits agencies, not the jail directly. You'll find the WV Medicaid Program at 304-558-1700, the WV Bureau for Behavioral Health & Health Facilities at 304-558-0627, and WV 211 (dial 2-1-1), a statewide community services hotline. These are helpful if your question involves benefits, treatment resources, or referrals. Just keep in mind they may not be able to help with inmate-specific issues and could only point you to outside services.
Medicaid help: The resource guide lists the WV Medicaid Program at 304-558-1700. If you're calling about coverage or benefits for someone in custody, ask upfront what they can actually handle versus what they can only explain or refer out.
Behavioral health and community referrals: The guide lists the WV Bureau for Behavioral Health & Health Facilities (304-558-0627) and WV 211 (dial 2-1-1). These are resource and referral lines. They won't help with jail-specific policies like calls, mail, visits, commissary, or account setup.
Steps
- ✓ Find the phone numbers in the South Central Regional Jail resource guide so you are using the same contacts the facility shares.
- ✓ Call the number that matches your need: WV Medicaid Program (304-558-1700), WV Bureau for Behavioral Health & Health Facilities (304-558-0627), or dial 2-1-1 for WV 211 community services.
- ✓ While you are on the phone, ask whether they can help with something tied to a person in custody, or whether they only provide general information and external referrals.
Before relying on any resource number, confirm it's current and ask what the person can actually do for you. The resource guide lists the WV Medicaid Program (304-558-1700), the WV Bureau for Behavioral Health & Health Facilities (304-558-0627), and WV 211 (dial 2-1-1). These agencies typically can't access jail records or make changes for a specific inmate. Start each call with a direct question: can they help with an issue involving someone at South Central Regional Jail, or do they only provide general guidance and referrals? This saves you time.
- Call and confirm scope - Ask whether the number you reached can help with questions connected to someone who is incarcerated, or if they only provide general information.
- Ask what to do if you cannot reach someone - Get their business hours and any alternate numbers, voicemail options, or next steps they recommend.
- Request the correct contact for jail-specific needs - If your issue is really about direct jail operations (phone accounts, mail rules, visitation, commissary, or getting messages to staff), ask for the correct jail department or the official jail contact information.
Find an Inmate at South Central Regional Jail, WV
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