Who to call when you have questions about South Central Regional Jail
Getting a clear answer starts with calling the right number. Here are the direct contacts and statewide hotlines for South Central Regional Jail.
For questions about South Central Regional Jail, call the main line at (304) 558-1336. This is your starting point for jail operations - inmate information, facility procedures, and day-to-day questions.
Need to send paperwork? The fax number is (304) 558-7307. Fax works best when you need a written record of what you sent and when.
Christopher Mason is the superintendent at South Central Regional Jail. He's listed as the top administrator responsible for on-site facility operations.
The facility resource guide also lists 2-1-1 - a free, confidential hotline available 24/7. It connects callers to essential health and human services across the state. If your questions go beyond what the jail handles, this is a good place to start.
For Medicaid questions, call the WV Medicaid Program at 304-558-1700. Use this number when your question is about coverage or benefits, not jail operations.
Call South Central Regional Jail at (304) 558-1336 when your question involves the facility itself - anything that requires a jail staff answer. Looking for community resources? Dial 2-1-1. It's free, confidential, and available 24/7 to connect you with health and human services. For Medicaid-specific questions, go straight to 304-558-1700. Not sure where to start? Here's a simple rule: jail operations questions go to the jail, benefits and service navigation go to 2-1-1, and Medicaid questions go to the Medicaid program line.
Note: 2-1-1 is free, confidential, and available 24/7 for referrals. For direct facility questions, start with the jail's main line at (304) 558-1336.
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