How to visit, scheduling, dress code, and visitor requirements
South County Detention Facility offers on-site video visitation, with two free 30-minute sessions per inmate each week. Inmates can also have up to two additional paid on-site video visits per week and up to two paid internet home visits per day. On-site video stations are available daily from 7:45 a.m. to 3:40 p.m., with visits scheduled online at predetermined times for up to 30 minutes. Register and schedule online using a valid email address, then confirm on-site visits using the ICSolutions confirmation code format (your account phone number plus a 4-digit PIN). Bring a current, valid photo ID from the facility's approved list and follow the dress code. Check in at least five minutes early, limit each station to two people (excluding infants), and expect monitoring. Rule violations can end the visit and cost privileges.
Search for a loved one and send messages and photos in minutes.
Your first on-site video visit at South County will go much smoother if you plan for check-in, dress conservatively, and travel light. Think of this as your quick prep guide—so you don't get turned away at the door or have your visit cut short.
Choosing between an at-home video visit and an on-site video visit at South County Detention Facility comes down to three things: hours, cost, and what you'll need the day of. Here's how the two options stack up—and how to book either one without a hitch.
Setting up your first video visit at South County Detention Facility is straightforward once you know which visit type to pick and when you can schedule. The steps below will help you avoid common first-time mistakes—especially around timing, check-in, and confirmation codes.
Visiting someone at South County Detention Facility happens through video visitation, either from a kiosk in the lobby or from home over the internet. Register online first, then pick a time slot that works within the facility's schedule.
Setting up ICSolutions and booking a video visit is straightforward once you know what to expect. Here's how to create your account, schedule your visit, and get the confirmation code you'll need at South County Detention Facility.
To check in for an on-site video visit at South County Detention Facility, you'll need a valid photo ID. The facility accepts a U.S. Driver's License, U.S. Identification card, U.S. Active Military ID, U.S. Resident card, U.S. Passport, or a U.S. government-issued ID card.
South County Detention Facility gives each inmate two free on-site video visits every week. Here's how those free visits work, what extra visits cost, and the rules that can cut a visit short.
Video visits at South County can get denied, canceled, or cut short—sometimes before you even connect. Most cancellations are avoidable once you understand what staff are watching for.
Each inmate receives two free 30-minute on-site video visits per week. They may also have up to two additional paid on-site video visits per week and up to two paid internet home visits per day.
You'll need a current, valid photo ID for an on-site video visit. The facility lists which IDs are acceptable and which are not, so bring one from the approved list to avoid being turned away.
Schedule on-site video visits online after registering with a valid email address. Video stations operate daily from 7:45 a.m. to 3:40 p.m., and visits are set at predetermined times for up to 30 minutes.
If you've tried to schedule a video visit at South County and the rules seem contradictory, you're not imagining things. The county's video visitation page lists two different "maximum" scheduling windows. Your safest bet? Check what the system actually allows right before you book.
Trying to reach someone at South County by phone? The system works differently than you might expect. Here's how calls work at the jail, and what options you have to stay connected.
Trying to reach someone at South County Detention Facility? Video visitation and phone calls are your main options. Once you understand the system and get your accounts set up, staying in touch is pretty straightforward.
