How to visit, scheduling, dress code, and visitor requirements
South County Detention Facility uses on-site video visitation, available daily from 7:45 a.m. to 3:40 p.m. Each session lasts up to 30 minutes, and visits must be scheduled in advance. Staff monitor all sessions. Every inmate gets two free 30-minute on-site visits per week. Beyond that, they can have up to two additional paid on-site video visits weekly, plus two paid internet home visits per day. Register and schedule online using a valid email address, then check in at least five minutes before your appointment. No more than two people (excluding infants) can use a visiting station at once. Bring a current, valid photo ID. Minors under 18 must be accompanied by a parent or legal guardian and need a birth certificate. Leave phones and recording devices out of the visiting area. Avoid tight-fitting or provocative clothing—violations can end your visit and affect future privileges.
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Your first on-site video visit at South County will go much smoother if you plan for check-in, dress conservatively, and travel light. Think of this as your quick prep guide—so you don't get turned away at the door or have your visit cut short.
Choosing between an at-home video visit and an on-site video visit at South County Detention Facility comes down to three things: hours, cost, and what you'll need the day of. Here's how the two options stack up—and how to book either one without a hitch.
Setting up your first video visit at South County Detention Facility is straightforward once you know which visit type to pick and when you can schedule. The steps below will help you avoid common first-time mistakes—especially around timing, check-in, and confirmation codes.
Setting up ICSolutions and booking a video visit is straightforward once you know what to expect. Here's how to create your account, schedule your visit, and get the confirmation code you'll need at South County Detention Facility.
To check in for an on-site video visit at South County Detention Facility, you'll need a valid photo ID. The facility accepts a U.S. Driver's License, U.S. Identification card, U.S. Active Military ID, U.S. Resident card, U.S. Passport, or a U.S. government-issued ID card.
Video visits at South County can get denied, canceled, or cut short—sometimes before you even connect. Most cancellations are avoidable once you understand what staff are watching for.
On-site video visiting hours are 7:45 a.m. to 3:40 p.m. every day. Visits are scheduled for set times, monitored by staff, and last up to 30 minutes.
Each inmate receives two free 30-minute on-site visits per week. They may also have up to two additional paid on-site video visits per week, plus two paid internet home visits per day.
Bring a current, valid photo ID—some forms of ID aren't accepted, so check ahead. If you're bringing a minor under 18, they must be with a parent or legal guardian, and you'll need the child's birth certificate.
If you've tried to schedule a video visit at South County and the rules seem contradictory, you're not imagining things. The county's video visitation page lists two different "maximum" scheduling windows. Your safest bet? Check what the system actually allows right before you book.
At South County, the lobby kiosk is its own lane. If you’re trying to make a deposit or payment at the facility kiosk, you’ll be required to log into an existing Access Corrections account or create a new Access Corrections account right then.
